AltSmoke | Rate Us - Feedback - Page 5

View Poll Results: How would you rate AltSmoke?

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  • 5 Stars

    353 85.27%
  • 4 Stars

    39 9.42%
  • 3 Stars

    7 1.69%
  • 2 Stars

    5 1.21%
  • 1 Stars

    10 2.42%
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Thread: AltSmoke | Rate Us - Feedback

  1. #41
    Full Member ECF Veteran
    Join Date
    Mar 2009
    Location
    South Mississippi
    Posts
    100

    Default

    Hi all, I had a slight problem with billing and duplicate orders yesterday, MY FAULT not Robs. After a cpl of emails Rob called me just to make sure everything was cleared up. Even though this is my 1st order with him, and not a very big one at that, He went to the trouble to make sure everything was right and He did so quickly. I haven't dealt with a lot of e-cig suppliers as I'm still rather new, but I know from experience that a lot of online retailers of other products are nowhere near this helpful.

    Thanx Rob - GREAT job!

  2. #42
    Full Member
    Join Date
    Mar 2009
    Location
    Wilmington, NC USA
    Posts
    66

    Default

    I have had about 3 orders with Rob now, and all i can say is that he is the best always quick to answer a question, and just as quick to ship out an order. Thanks Rob

  3. #43
    Member
    Join Date
    Mar 2009
    Location
    Maryland
    Posts
    8

    Default What can I say about Altsmoke: I love you man!

    I ordered Wednesday around noon, my order was here Friday at 2:00. It is as if Rob was hanging out at the post office having the orders called in to him. I ordered a 901 starter, a pass through, and two extra vaporizers. They all work great.

    Even with some sort of mailing glitch, Rob got back to everyone who ordered that day to let us know there was a glitch and he would make it up to us. Speaking of which, I was not the one glitched but do I still get the deal? I did suffer mild, something or other, as a result

    I have been ordering from china for two years and that method is no less expensive, takes weeks to get shipments to my door, and service is non-existent.

    As a former I.T. dude I want to mention your website is simple, rockin fast and rock solid! One of the best I have seen. I am going to use your provider for my, soon to be, merchant site (no worries, I am a finance/ privacy dude, not e-cig merchant).

    I normally do not heap such praise on anyone however, in a world of mediocre, (at best) service, Altsmoke stands out. I wish you the best of luck in your business at Altsmoke. Based on your excellent and speedy service you really do not need luck, you will do very well without it.

  4. #44
    Member
    Join Date
    Mar 2009
    Posts
    4

    Smile

    I was quite pleasantly surprised by the speed of the confirmation & shipping! I had my starter kit just two days after placing the order! You will have my business from now on.

  5. #45
    Full Member ECF Veteran
    Join Date
    Mar 2009
    Location
    the windy city
    Posts
    124

    Default

    Rob u the man got my ubs passthru in two days ...! Other shippers and suppliers take a note,write it down,and take a picture.This is how u get stuff done,Can't wait too try the juice.

  6. #46
    Ultra Member ECF Veteran
    Join Date
    Mar 2009
    Location
    USA
    Posts
    2,968

    Default

    Rob is awesome, honest, and trustworthy. Love the guy. Buy from him!

  7. #47
    Full Member ECF Veteran
    Join Date
    Mar 2009
    Location
    the windy city
    Posts
    124

    Default

    LuckySeven u the woman as kool as it get, that's my homey!!!

  8. #48
    Ultra Member ECF Veteran
    Join Date
    Mar 2009
    Location
    USA
    Posts
    2,968

    Default

    Quote Originally Posted by qdilla View Post
    LuckySeven u the woman as kool as it get, that's my homey!!!
    Whooooooose your daddy? We be hangin dudes.

  9. #49
    Supplier Associate ECF Veteran QueenInNC's Avatar
    Join Date
    Feb 2009
    Location
    Charlotte, NC USA
    Posts
    2,849

    Default

    Quote Originally Posted by LuckySevens4U View Post
    Rob is awesome, honest, and trustworthy. Love the guy. Buy from him!

    www.eliquidplanet.com

  10. #50
    Forum Supplier ECF Veteran halopunker's Avatar
    Join Date
    Dec 2008
    Location
    New Philadelphia, OH
    Posts
    2,445

    Default

    Quote Originally Posted by QueenInNC View Post

    Ha! I love that smiley! :P

    And thank you all for your comments =)
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