How can the vendors help

[lowwkeyy]

A lot of us back home are grateful for the service and are curious to know how can we help you get. What you need resolve issues you might be having . 95% of the vendors here do give a damn about service and support and understand there might be specials needs that we don't fully understand . Help us , let us know how we can get issues resolved for you .

Mods sorry if this post is out of line

[newplague]

Hi and thanks for this post. The one thing that I find annoying when I'm ordering stuff online is that a vendor doesn't have APO options when filling out your ship and billing info. A lot of places seem to have it in there but I have ran into some that don't. The wait time to get something shipped APO is bad enough. Please don't make me search around for someone who will actually ship it. Sorry for the mini rant. Amazon won't ship electronics and junk APO.

[SonOfAries]

A good idea may be to get in as a vendor for AAFES since they have access to all the bases!!! https://partners.aafes.com/

[SonOfAries]

Also a bulk juice option would be good, buying 30 ml at a time gets expensive and usually run out before it gets here. Same with atomizers, batteries, cartridges, etc.

[rolygate]

@Lowwkeyy
No problems Sir, this type of post is just fine, no issues at all. Sounds like a good idea.

The reason we started this forum is to help solve any problems if possible.

[Valsacar]

Hi and thanks for this post. The one thing that I find annoying when I'm ordering stuff online is that a vendor doesn't have APO options when filling out your ship and billing info. A lot of places seem to have it in there but I have ran into some that don't. The wait time to get something shipped APO is bad enough. Please don't make me search around for someone who will actually ship it. Sorry for the mini rant. Amazon won't ship electronics and junk APO.

I ranted about this a while back but got very little response. There is really NO reason to use those stupid drop down lists for state, I'm pretty sure any adult that is capable of owning a credit card and ordering online is smart enough to know the 2 digit abbreviation for their state. If you can't just make it a 2 character box, make sure AP/AE/AA/etc are options!

[lowwkeyy]

hmm , Im not sure how to correct this on my site but i know , comment box is a solve all for most issues. tell me in the notes and it will happen.

ill attempt to find a solution for my shop and report back soon

aafes main office is right down the road from me, My guys have been working on getting something going for months now. It is in process ( might never see daylight) now

james at dfwvapor .com or the contactus is a good way to contact us via email. I'll do what I can to take silly issues like ship to addresses be resolved

if you have any "tricks to sending stuff" please let us know. If there is a way to save shipping time or money I don't think anyone would mind doing something different.

no issues with damaged products due to packaging ? sand,snow, thieft ect.

pre modded hardware needs ( lights out colors ect)

I'm liking the suggestions i have seen so far and have the "in process" rubber stamp out now!

[Rothman]

I have never had any issues with shipping. Most vendors that ship to APO addresses ship with flat rate priority boxes, that cuts down dramatically on the shipping time. The way it works is, if you just send the package at a standard shipping rate, it becomes space available once the military recieves it. Basically, "oh, there's no room to ship it in this plane." and then "well, still no room. We'll send it next time." which eventually becomes "where the F is my stuff! I ordered it 2 months ago!!!" Whereas, priority makes the plane the first time every time.

[Kimerpuff]

I had a customer with a lost APO package, when picking up his next order at the mail room there he had the clerk look for anything else. Low and behold, his lost package was sitting there for sometime It may be a good idea when you know somethings coming, to check here n there and have them look.

[Lightgeoduck]

I hate when that happens darn mail rooms


One thing to keep in mind, as far as APOs go, is that even though it is considered 'domestic' the supplier may still have to hand carry it to the post office since filling out a customs form is still required. So, with that being said the majority (not all ) of the suppliers have the carrier pick up at the place of business and already have the "postage mark'' on there package. If you come across a vendor that doesn't have AA/AE/AP as an option you could always drop them a line stating your situation and I am sure they are willing to work something out.

Or if you have faith.. make your order place Apo as your city and NY instead of AE, CA instead of AP, (not sure) for AA, and add in the comment box asking to change it to the desired abbreviation (I haven't had issues doing it either way)


LGD