BWB how to contact
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Thread: BWB how to contact

  1. #1
    Member
    Join Date
    Nov 2013
    Location
    Livonia, MI
    Posts
    7

    Default BWB how to contact

    I am having an issue with an order I placed 9 days ago. I have tried to contact them by replying to the order email and using the contact page on their website. I have tried each day since Monday without response or even a conformation email that the contact page went through. Any other way to get a hold of them.

    I understand there are sometimes issues, I just don't understand the lack of response.

  2. #2
    Supplier Associate ECF Veteran Ruppy's Avatar
    Join Date
    Dec 2010
    Location
    WV
    Posts
    2,864

    Default

    Hula I will make sure Deana sees this post. Im guessing they are not getting your mails for some odd reason as Deana almost always responds.
    EDIT:
    Im told it was a postal error. You should get it tomorrow possibly. Check your tracking.
    Last edited by Ruppy; 12-19-2013 at 01:00 AM.

  3. #3
    Member
    Join Date
    Nov 2013
    Location
    Livonia, MI
    Posts
    7

    Default

    Thanks, it does look like I suspected a postal issue. From New York to Florida to Michigan.

    Still not sure why they were not getting the emails. I responded to the order email. Anyway all is good an merry xmas


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