Intellicig EVO reliability problems

[BingoBango]

On their site, IntelliCig state that their Genie (no mention of Atom) batteries are sourced outside of China. So maybe that's why they feel secure in claiming it lasts at least 600 recharges?

PURE RUBBISH - ASK TO SEE THE WEEE OR ROHS CERTIFICATE ON THE BATTERY.
The batteries are from China as are every single other part. The manufacturing is not consistent. They claim the only cigarette fully assembled in the UK. What that means is they put it in a box in the UK.!!!

Some will be great others not. Just like most e-cigs... thats the fact of the matter......

[tribalmasters]

Stop yer whining!! Speaking of whining, I have missplaced my atom battery and now if you would excuse me, I am going to cry

[SpaceCadet]

I'm not whining - my 'dead' 4 hole atomiser just sprang back to life! Yay!

[lostit]

lost your mighty atom ohhh dear But I have lost a whole black cig. really really upset.
I love it so much.

[tribalmasters]

lost your mighty atom ohhh dear But I have lost a whole black cig. really really upset.
I love it so much.

Damn!! You win this one hehe!

[3characters+]

I'm not at all pleased with my EVO/Evolution from intellicig.com UK, nore am I happy with the companies service.

I placed an order with them and after about a week and not getting the usual tracking/item shipped notification, I emailed them and they said they'd ship that day. The product seemed ok, but not that great, defective batteries from the start? I wasn't sure. Both batteries died within 2 weeks and they were not heavily used. Said they'd ship more batteries.

Again, no DC/tracking or confirmation of shipment. I figured I'd be patient this time and wait. 2 weeks later, nothing. I asked for tracking, they didn't have it, then eventually admitted the replacement batteries were not shipped. They did "say" again they'd ship them, but that was enough for me, I'm done with them at that point.

In my experience the company sells a bad product, is evasive, slow to ship, if at all and certianly someone I will never do busines with again.

[Angela]

In my experience the company sells a bad product, is evasive, slow to ship, if at all and certianly someone I will never do busines with again.

I can understand why, with your experience, you would feel that way, but it has not been my, or many other people's experience.

IMHO the Evo is of a better quality than other 401s out there. I can't claim to have tried them all, but I have tried quite a few and I can tell an Evo from the others blindfold!

I will certainly grant you that intellicig have been slow to ship on several occasions and IMO, that is the only thing letting down a great company.

[Shining Wit]

PURE RUBBISH - ASK TO SEE THE WEEE OR ROHS CERTIFICATE ON THE BATTERY.
The batteries are from China as are every single other part. The manufacturing is not consistent. They claim the only cigarette fully assembled in the UK. What that means is they put it in a box in the UK.!!!

Some will be great others not. Just like most e-cigs... thats the fact of the matter......

So you have been to our factory in China and you know that our batteries are really Chinese? I wonder what's on your agenda? Well I have to tell you unequivocally that you are talking absolute nonsense. Our batteries are sourced outside of China, which is one of the reasons that the EVO has become one of the most popular ecigs on the market and why it is now exported to over 20 countries worldwide with branded websites in many of those countries. Maybe you ought to speak to the 50,000+ EVO owners and tell them that they are all mistaken? I'm off to Poland tomorrow to help another supplier with a major promotional event on Saturday and I may well become the face that launched a thousand kits!
Best wishes.
John C.

[3characters+]

I can understand why, with your experience, you would feel that way, but it has not been my, or many other people's experience.

Thanks for your understanding, Angela and I'm glad yourself and others have had a different experience. Always good when things work out.

Maybe you can help me out. You use the term "many" and since that's hard to define in a case like this, is there a board/thread on this site that gives us the numbers on satisfaction rating for the EVO/intellicig.com and maybe other models/vendors?

You see, John C gives us a number, but are those 50,000+ "satisfied" customers? A good rating breakdown would help a lot in my search for a good product with good customer service.

I'm new so, I should probably take a look around for myself, but if you know of anything right off hand, much thanks for any help.

[Angela]

No - nothing like that that I know of, but I bought my EVO after reading the forums for about a month first to try and decide what it was that I wanted, so there is plenty of info out there (just not all in one spot)!

All of my research led me to the EVO, and I'm very glad that it did