My Bloog came today

[Peaches]

What is your order number I will look into this ASAP.

Does Bloog 1121 sound right to you? I sent you an e-mail with my ordering info. I ordered from your old website.
TIA,
Peaches

[nycsublimegirl]

Does Bloog 1121 sound right to you? I sent you an e-mail with my ordering info. I ordered from your old website.
TIA,
Peaches

Yes I just saw your email I will make sure it is settled for you today

[Peaches]

Yes I just saw your email I will make sure it is settled for you today

Much appreciated Antionette. Look forward to a confirmation that the refund has taken place.
Regards,
Peaches

[Thick Snaps]

Yes NYC, He did. Good thing I bought two from you. Thank You Bloog, for you customer service efforts. I just want to be able to VAPE with out any problems. Going back to problem free annalogs, is not an option. 17 days with out one so far. I am looking forward to the new carts and future business with Bloog. Oh, by the way, how are those snaps comming NYC? LOL.

Hi, I saw that mike has offered to send you out a replacement before you even send back the failed passthru....hope we have now made it right by you!

[Peaches]

Yes I just saw your email I will make sure it is settled for you today

Please update me Antionette on the progress of the refund being issued to me. I did return the faulty pass-through with delivery confirmation on May 16, 2009.

[lintz69]

Sorry for the huge delay. With the Bloog they are better used without refilling. Just putting on new carts. But if you choose to refill, you can purchase them from a lot of places. My personal preference has been been Totally wicked liquid, and puresmoker's. Also Jane's kick juice is great. Those are the 3 places that I consistently ordered from.

Josh

[artymis]

I'm not a expect reviewer, so this is just my experience so far with it, but after 2 weeks wanted to write this up. Will break it down into categorizes:

Initial Shipment: Awesome, was here in just a couple of days. 100%

Package: Didn't receive my extra carts I ordered, although they were on the invoice. 0%

Contact: The preferred method is email, but have sent 3 emails and only one return email 4 days later. I called, when I talk to the individuals there they are very courteous and get right on my issue to fix it, and sent out the stuff on 2 day shipping. So this is a 75%,

Product: AWESOME, the concept of this device amazes me. Granted I wish the battery lasted longer, but the Bloog is still a great product. 100%

Battery: Well here is the major issue, battery going dead very fast, after about an hour, have to do primer draws for vapor or throat hit, but no big deal, just put it on charge. Then yesterday the 15th of June, both batteries go dead. I charge them and all is green, but nothing, no LED lights, no vapor, nothing. So I called them and they are sending me out two more, which is great, but now have to go 3 days before I get it. Both batteries giving up the ghost within a few hours of each other, just hope the next one's are better.

My wife ordered a starter kit from red dragon, which should be here on Weds, as a back up, just in case our batteries go bad again, just hoping the carts are the same.

Overall: I would say that overall I'm extremely happy with the product and mostly happy with Bloog, their customer service ranks very high, if it wasn't for the batteries going completely dead I would say a 95-100%, but that is a major block for me. Hoping the next set of batteries are better.

side note, the web site is still not updated for all their products, been trying to find a car charger and its not on their site, but when I talked to them they say they have them.

Thank you

[nycsublimegirl]

yes unfortunately we have been experiencing problems with our batteries that is why we have switched manufactures. I am very sorry you have been having problems and I hope we can make everything right by you.

also as a side note the car chargers are now available on the site.

[artymis]

Yeah, saw the car chargers on there today.

Like I said, I'm mostly happy, but now just waiting for new batteries, don't want to pick up the analogs again while I wait.

[nycsublimegirl]

i hear ya hang in there.... we hope to be in retail stores by the end of this summer so we might just be a drive away instead of waiting for the post man