BluECigs = Nightmare

[american]

ha something like this happened to me i have ordered from ebay fromsome suplier from china and once i got it he said it was an out dated model and he doesnt hav spares for this...and wen i said i want to return ..its been days i have seen him replyto my mails...i have got some thing like the older version of m401..dont buy from ebay

[ramblingrose]

Originally Posted by KreeL

It appears that ritesmoke sucks:

Ritesmoke.com

My advice is to buy from an established supplier.

Why? I got 2 bad attys from e-smokey treats and a bad battery from MyVaporStore. Both are established suppliers with good reps. It happens; they were replaced; end of story. Unless there's more to Nicotine's story, what happened to him is no different.

New suppliers are turning up all the time. Most do everything they can to earn our business. I don't see any complaints posted about them - Why speak so negatively of this one?

[Fud]

I think I know what the problem is, I kept seeing ads for Blu on a bunch of sites over and over and out of curiosity clicked on it and checked it it out. Then it said 2 to 3 weeks back order. Forget that. Most things ship in about 3 days or so. Then i started looking around and settled on an american company Liberty Stix, fast service but some problems with the batterys and the carts. At least they have a 30 day warranty and reply right away. I still have some time to figure out the kinks like the carts not lasting as long as they say and the batteries running out fast and other issues so i'm going to pursue this and see if they send a replacement atomizer or batteries or whatever the problem is, They worked great for the first couple of days so i might try e-liquid to make them last longer first. The part i didn't like was the claim that a battery for an average smoker will last for a day, for some a few days? Nope couple hours or so from a pack and a half a day smoker then recharge again.

I don't get it if they are lithium batterys they should last a lot longer than that.

Also they claim that each cart is equal to about 15 cigs, not true from my experience anfter cleaning the contacts and all of tricks i read here.

I'm not going to badmouth Blu since i haven't tried it but why are they advertising so much when they can't keep up with demand?

[jwcopley]

I think they jumped into the business faster than their company can handle. Great appeal, sexy site, and dripping with customer service "Robots." (These people are told to say certain things and never to say anything bad.) Blu did one thing that I will thank it for forever and that is advertise enough that I saw and clicked on it. I will be changed forever.
GOD BLESS YOU BLU!!! (for showing me the way to ritesmoke, ecigaretteforum, innovapor, and loss of analog smoking...)

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Woot

[jdollhouses]

Actually I have been smoking the blu e-cig for about 6 mos. normally, I dont join forums or join in on blogging, but I noticed when I came here, that there was a user titled "dont buy blu" or something like that... I decided I would join bc I believe this site is for the experimentation of different e-cig brands am I correct? So how can someone sign up with a name that is predisposed to a bias? hmmmm...sounds like sabotage to me. Ok. So in all honesty, I really like my blu e-cigs. I have tried the smoking everywhere brand, and I couldnt stand the taste. I has any oily resin that comes out of the top of every brand new cartridge..yuck. But I enjoy my blu e-cig. I havent had the desire to try anything else. Seriously. Tastes great. I'm faithful to a menthol flavored cig. I doesn't have the "artificial taste" that the other one had. Its genuine..smooth. I noticed it has more of a gel type substance in the cartridge that produces vapors compared to "smoking everywhere brand". Blu really is a cool looking good tasting quality cig. I really like it~and its half the price of all the other ones! the only thing that could possibly be said about blu is their shipping takes a little while. they ship usps. thats all. they dont have fedex or expedited shipping options. so what. its worth the wait.

[jdollhouses]

Originally Posted by jwcopley

I think they jumped into the business faster than their company can handle. Great appeal, sexy site, and dripping with customer service "Robots." (These people are told to say certain things and never to say anything bad.) Blu did one thing that I will thank it for forever and that is advertise enough that I saw and clicked on it. I will be changed forever.
GOD BLESS YOU BLU!!! (for showing me the way to ritesmoke, ecigaretteforum, innovapor, and loss of analog smoking...)

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Woot

So what does the fact that the have become quickly sucessful have anything to do with the quality of the product? more power too them! I am more patient, I guess. I wouldn't dog the brand just because the other ones come in the mail faster. I guess I will buy try this infamous Ritasmoke brand, just to see what the hype is. But overall, I really like my blu cig. Its okay to like more than one you know.

[dragonrand]

If you want a quality product and you want the best, you have to wait in line just like the rest of us. I ordered my blu on Oct 17th and I am still waiting Content and patiently) for the best quality product.
I have not spoken to a single user of this e-cig who has said anything bad about it. Actually I know more than several people who switched from an ecig that cost them over $100 just because the blu tasted better when they sampled it. I've tried my friends blu and it rocks.
Also you have to consider that they had a major recall on their recharging pack and have to catch back up. I have been smoking for 10 years so I dont think that a couple of months of waiting for a star product like blu is going to really make a significant difference.
People should quit their whining and take a freakin number.
**Just for the record Cnet does not review electronic cigarettes**

[tinstar15]

The problem most people seem to have (myself included) with Blu is the long wait and the lukewarm customer service. There are at least 3 or four other companies out there that sell the L88b model for the same price. A couple even sell them cheaper.

The Blu, the Volcano, the Eko, and a few others are just "branded" model L88b's. Same carts, attys, batts, PCCs etc.

So if you have multiple companies selling the exact same product, how do you choose one? Easy...go with the one who kisses your butt the most. I like Blu for their ad's. If not for the ads all over isohunt.com I would never have known about these e-cigs and would probably still be smoking analogs. I initially ordered a Blu but cancelled after finding this forum and an alternative supplier.

I went with Volcano for having the things I wanted, in stock. They shipped it out the same day by USPS priority mail and I had it in my hot little hands in three days. The cost was the same as Blu's for the most part, maybe a few bucks less. I liked it so much that I introduced my friends to it. They had theirs in hand and were vaping away in the time it would have taken Blu to send MY original order out.

Volcano also had referral bonuses that got you store credit for future purchases. They now have a points based discount program like Eastmall that gives you discounts on your next purchase. You get points for referred friends, purchases you make, and a few other ways. Check out their website for the details.

Do some reading around here and Blucigforum.com and you'll see that there are alternatives to waiting on Blu. Blu's product is great, it's just the service that needs tweaking. If they get the lead time down and start shipping faster, I would probably get supplies from them too.