1. Canute, copy your
OP here and paste it as responses to the threads where you asked folks to sign. The General Forum has so many new threads added all the time that this post quickly falls off onto the 2nd or 3rd page.
2. Go to this address:
Help Form
If they destroyed your account, you might have to create a new one. But anyhow, when you get there, you have to give the correct respnses to a series of choices to get to a point where you can type in your problem.
a) For Your Main Concern, select "Petition Site"
b) For Your Specific Issue, select "Technical Issue"
c) Froggie will appear, giving you directions on what to tell them, but no space to enter that info. There are two buttons, click the button that says "No" for "No I still need help".
d) In the Detailed Description field that (finally!) appears,
(1) paste in the URL of your missing petition.
(2) If you did have to create a new account, give them the First Name / Last Name / and email address that you used when you created the petition.
(3) Explain that the petition can no longer be accessed and
(4) ask them to retrieve the petition, complete with existing signatures and comments.
[Can you tell that I write job aids and user documentation for a living? I'm an expert at poking around until I figure out how things work.]
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