What to expect when Canadian Customs Refuses your Shipment - e-cigarette-forum.com • The place for electronic cigarette reviews, news and chat

TWiz · 07-31-2009, 04:45 AM

This was my experience:

I ordered 200ml+ of various 24mg ejuice flavours from HealthCabin on July 9th.
It was shipped the same day. It left China on July 10th. It arrived in Vancouver Canada on July 15th and the tracking status entered "Will be reviewed by customs" and hasn't changed since.

On July 30th I received a letter containing a Report of Examination for Customs Entry from Health Canada stating that the shipment "Violates sections C.01.045 - Importation of a prescription (Schedule F) drug by a person other than a practitioner, registered pharmacist or foreign resident visiting Canada." and as result had been denied entry.

An excellent Healthcabin rep caught an earlier thread where I talked about my shipment being stuck in customs and reached out to me. The order has been reshipped, as the Healthcabin rep said that this was atypical of shipments to Canada. If this second attempt is also returned I will be going through the states.

accord96 · 07-31-2009, 05:44 AM

Thanks for the info about that, as I fear I am in that situation as well. Is there any penalty stated about importing it or if they catch you again trying to do it?

TWiz · 07-31-2009, 06:02 AM

Nope nothing threatening about it. No further action implied other than shipment refused.

In fact on the upside of it is I can now consider myself a direct contributor to the continued employment of Inspector HJ Zhu who inspected and refused the shipment in Burnaby and personally signed the document.

I just hope he is busy with other things next week...

Zootster · 07-31-2009, 06:40 AM

Quote:

Originally Posted by TWiz

This was my experience:

I ordered 200ml+ of various 24mg ejuice flavours from HealthCabin on July 9th.
It was shipped the same day. It left China on July 10th. It arrived in Vancouver Canada on July 15th and the tracking status entered "Will be reviewed by customs" and hasn't changed since.

Health Canada stating that the shipment "Violates sections C.01.045 - Importation of a prescription (Schedule F) drug by a person other than a practitioner, registered pharmacist or foreign resident visiting Canada." and as result had been denied entry.

Thats the very same thing happened to me, Same letter from Health Canada, I orderd juice from china as well. also stopped in June by customs. I also had hardware in the same shippment. After it was returned to china I paid for second shipping and now wait again.

I have to say 9 out of 10 do get through. Has anyone tryed shipping to canada from the us with myus(.)com ?

Overlord · 07-31-2009, 08:30 AM

My order from Eastmall was held in customs for 2 days, but today it changed to Released From Customs.

Thank god. I don't think i'll be ordering anything more from China till something changes regarding all this BS.

sCsI · 07-31-2009, 03:52 PM

I think if you keep the shipments smaller, they have a better chance of getting through

accord96 · 07-31-2009, 08:42 PM

Well it is good to hear yours made it through, and ordering from Eastmall is great as they have the policy " In the unlikely event that your items are seized, we will try to re-ship a replacement one more time at no extra charge!"

What flavors did you get this order?

Quote:

Originally Posted by Overlord

My order from Eastmall was held in customs for 2 days, but today it changed to Released From Customs.

Thank god. I don't think i'll be ordering anything more from China till something changes regarding all this BS.

Overlord · 07-31-2009, 09:19 PM

I got RY4, cola, redbull, couple minty ones, 555, coffee.

Looking forward to them. Only have experience with JC so far. Impressed, but would like to expand my tastes a bit

Cornrow · 08-01-2009, 01:55 AM

Quote:

Originally Posted by TWiz

T "Violates sections C.01.045 - Importation of a prescription (Schedule F) drug by a person other than a practitioner, registered pharmacist or foreign resident visiting Canada.

Is it just me or does that leave the door wide open to talk to doc about a prescription.

Stranger · 08-01-2009, 04:40 AM

Quote:

Originally Posted by Cornrow

Is it just me or does that leave the door wide open to talk to doc about a prescription.

Same active ingredients as an FDA approved medicine (the patch and gum) different delivery mechanism. I don't guess they would buy it is a "generic" huh?

The reason I say that many name brand Rx's come in fancy time release capsules or metls or what not. The generics come in plane old tablet form and are ok. Granted the generics have to be tested by the FDA so I guess that is the hang up.

07-31-2009, 04:45 AM	#1
TWiz Full Member Join Date: Feb 2009 Location: Canada Posts: 34	What to expect when Canadian Customs Refuses your Shipment This was my experience: I ordered 200ml+ of various 24mg ejuice flavours from HealthCabin on July 9th. It was shipped the same day. It left China on July 10th. It arrived in Vancouver Canada on July 15th and the tracking status entered "Will be reviewed by customs" and hasn't changed since. On July 30th I received a letter containing a Report of Examination for Customs Entry from Health Canada stating that the shipment "Violates sections C.01.045 - Importation of a prescription (Schedule F) drug by a person other than a practitioner, registered pharmacist or foreign resident visiting Canada." and as result had been denied entry. An excellent Healthcabin rep caught an earlier thread where I talked about my shipment being stuck in customs and reached out to me. The order has been reshipped, as the Healthcabin rep said that this was atypical of shipments to Canada. If this second attempt is also returned I will be going through the states.

07-31-2009, 08:30 AM	#5
Overlord Senior Member Join Date: Jul 2009 Location: Stony Plain, AB Posts: 222 Tweet this post!	My order from Eastmall was held in customs for 2 days, but today it changed to Released From Customs. Thank god. I don't think i'll be ordering anything more from China till something changes regarding all this BS. __________________ July 21st 2009 - My Freedom Day

07-31-2009, 03:52 PM	#6
sCsI Full Member Join Date: May 2009 Posts: 40	I think if you keep the shipments smaller, they have a better chance of getting through __________________

07-31-2009, 09:19 PM	#8
Overlord Senior Member Join Date: Jul 2009 Location: Stony Plain, AB Posts: 222 Tweet this post!	I got RY4, cola, redbull, couple minty ones, 555, coffee. Looking forward to them. Only have experience with JC so far. Impressed, but would like to expand my tastes a bit __________________ July 21st 2009 - My Freedom Day

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07-31-2009, 05:44 AM	#2
accord96 Full Member Join Date: May 2009 Posts: 49	Thanks for the info about that, as I fear I am in that situation as well. Is there any penalty stated about importing it or if they catch you again trying to do it?

07-31-2009, 06:02 AM	#3
TWiz Full Member Join Date: Feb 2009 Location: Canada Posts: 34	Nope nothing threatening about it. No further action implied other than shipment refused. In fact on the upside of it is I can now consider myself a direct contributor to the continued employment of Inspector HJ Zhu who inspected and refused the shipment in Burnaby and personally signed the document. I just hope he is busy with other things next week...