i just placed my first order with DV and before i was done ordering i had a few question... i sent an email and Eric got back to me right away answering my questions! my first purchase with DV was personal and response time was super quick! i am stoked... within minutes of placing the order i got email notifications of shipping/tracking info and was told my order was being sent today! oh my gosh i am soooooo excited! so far i am totally impressed and will definitely be recommending DV to my friends! now, i wait, lol!!! i cannot wait to get my new stuff! especially excited for my new 1300 mah vision spinner!!! guess what color it is!!?!?!