Eastmall is back

[NormC]

FINALLY got re-registered. Tried to make an order and I've been waiting for over half an hour for the final checkout screen to come out. I know it's a new site, but I sure hope everything's working soon! I think I'll just give up and try again tomorrow.

[Di]

yes, too many problems right now -- give it a day or so --

[Jaydee]

I was just about to order 10 attys, according to checkout after I managed to eventually register, they weigh 40 grams all up, yet I'm getting hit with $17 postage plus I've lost any bonus points I earned on previous orders. That turns $4.50 attys into $6.20 attys. That's US dollars. I can buy them locally for $7.00 Australian dollars and get them a lot quicker and probably cheaper when you factor in the exchange rate.

Not good enough Di.

[ComaKid]

I'm also having problems. Today is the first time Ive shopped on eastmall.

After I click the "Order Submit" button, it just opens a new tab in my browser that just says "Please Waiting..." and its been just sitting there for a long time.

Please fix.

[Jaydee]

I'm also having problems. Today is the first time Ive shopped on eastmall.

After I click the "Order Submit" button, it just opens a new tab in my browser that just says "Please Waiting..." and its been just sitting there for a long time.

Please fix.

Same here. Didn't try that before my last post. Just tried it and still waiting.... and waiting..... Can't believe they didn't have a backup of the old site!!

[BartS]

Can't believe they didn't have a backup of the old site!!

I think it comes down to running costs, development costs etc etc etc. If we where willing to pay lots more for devices and paraphernalia, I am sure they could have all kinds of fail over and plans replication etc etc. I do not think is fair to want the best of both worlds.

[Snipper]

What's gonna happen with our previous order points we accumulated when we re-register are they going to come back?

Sorry read the previous page and someone already asked this same question

[JoyceTee]

Ok I have registered on the new website. It does not show my last order made on 7/23 which I still have not received and total over $400. David said it would be shipped by Aug 14th, but still no word on status. I NEED SOME ANSWERS, I don't have $400 to throw away. Now I'm getting a littled POed that I don't have my order and can't get any response. I have sent emails to both sales and cs and still no response. I am NOT a happy camper! And also what is going to happen to my points ($$$) from my last order which is not even showing up in my account.

[Blaze]

it was, but with so many complaints -

we changed it back to flat rate

I happily stand corrected on previous posts. I'm very glad to see that there are still vendors out there that are listening to their customers. EM ...

Question: I can't find the empty bottles (5ml and 10ml) on the website. Have they just not been added to the new site yet, or are they no longer being offered?

[BartS]

East mall is back, and I am registered. Cool.




Thanks for all the stressful hard work guys.