Hi all,

I am asked to please ask you


when you send to CS with an issue,

can you please try to keep it as brief as possible,

give your order number

forum name and real name

and then a brief and very concise report of your issue


it is becoming almost impossible for cs to find your issues amongst all the other stuff you are putting in these emails,

they do not need to know about your holidays, or where you walk your dog -- hahahahahaha

please try to stay only exactly to the point-

Brief and Concise -- Please.