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returning customer : () in Forum Suppliers; to show my appreciation for good service and value i have placed another order. as i had a minor niggle ...
  1. #1
    Full Member
    Join Date
    May 2009
    Location
    west london uk
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    25

    Default returning customer : ()

    to show my appreciation for good service and value i have placed another order. as i had a minor niggle the last time (for which you promptly offered a solution) i want to to ask you to include UK chargers with my order.

    i also have a query regarding your pricing on a few of your items.....

    510 Atomiser - Bulk Black with Gold Band = USD $40.00 USD $34.50

    510 Battery with Switch - Bulk Black = USD $65.00 USD $54.50

    510 Manual Switch Starter Kit - Black (Gold Band) = USD $43.00 USD $34.00

    why is it that it works out cheaper buying the starter kits than the bulk batteries and atomisers?
    in comparison... it seems to work out at $17 for 1 full 510 vs $17.80 for 1 battery and 1 atomiser from the bulk buy. you even get a charger and carts with the starter kit! shouldn't it be the other way round and the bulk buy work out cheaper?

    i ordered 3 510 starter kits instead of buying the bulk buy options so it isn't a problem for me but i wanted to understand the reasoning behind it.

    keep up the good work and i hope to read your response!
    teddy

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  3. #2
    SIN
    SIN is offline
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    Nov 2008
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    AU
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    Default

    Hi Teddy,

    That's easy - it's a bloody good sale we're offering on the starter kits

    But all good things come to an end and that it shall at midnight!

    p.s, I've made a note on your order - we do try to provide the correct adapter whenever possible.
    Last edited by SIN; 08-16-2009 at 05:42 AM.

  4. #3
    Full Member
    Join Date
    May 2009
    Location
    west london uk
    Posts
    25

    Default

    thank you for the reply (email too) and i must say it is a good sale. as ever, your quick response is a sure winner in terms of service and you remain my preferred supplier

    and if you send me US plugs this time, i might have to take up your offer from my last order...

    seriously though... you guys rock!

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