Comments.... Questions... - Page 5 - E-Cigarette Forum

chadwick · 10-18-2009, 11:22 PM

out phone number is 623)755-6545 if not answered in less then 7 seconds it goes direct to my personal cell phone now... Also what email did you send info to? please contact me at chad@ecigsupply.com with your order number and mailing add. i will send you out new batteries ASAP.

sorry for your inconvenience.

thanks
chad

Bellasin · 10-19-2009, 03:34 AM

Here is a copy of the email I sent you which I did send to the correct address I have no idea why you did not receive it.

From:
Date: Sat, October 17, 2009 12:11 am
To: chad@ecigsupply.com
Priority: Normal
Mailer: SquirrelMail/1.4.10a

Invoice# 0000001995
Invoice Date: 10/11/2009 17:46:59

Neither one of these green batteries work. I screwed them onto new vaporizers yet the light was dead and no vapor created. I did not do anything wrong, my other 3 batteries are fine. Oddly, when I screw them into the charger, the LED comes on normally. But trying to smoke them, nothing at all occurs. What should I do?

Debra · 10-20-2009, 07:49 PM

debra
please email me at chad@ecigsupply.com with same info order number and i will get some new parts out to you asap

thanks
chad

I emailed you on the 14th about the bad battery and atty, but I've not recieved it, and also no shipping notice about it. Is it coming? Are you getting my emails?

Bellasin · 10-20-2009, 10:33 PM

Quote:

Originally Posted by Debra

debra
please email me at chad@ecigsupply.com with same info order number and i will get some new parts out to you asap

thanks
chad

I emailed you on the 14th about the bad battery and atty, but I've not recieved it, and also no shipping notice about it. Is it coming? Are you getting my emails?

Dont hold your breath Debra, I have emailed 4 times since 10/11 with nary one reply. I have 2 defective batteries. When I called the phone# he has on his invoice and also the above post to me, a verizon recording says the # has been disconnected or is no longer in service. Since calling is LD I havent tried phoning anymore. I guess I lost $14. Maybe if he keeps reading this forum something will be done, emailing certainly is a waste of time.

Debra · 10-20-2009, 10:39 PM

Bellasin,
I see you are also having problems. I'm going to stay optimistic, for now. LOL
Always willing to give people a fair chance before I give up on them. Of course, there comes a point when you take your business elsewhere.

I'll give it another day or say. Good luck to you, hope you get your batteries!

chadwick · 10-24-2009, 01:53 AM

hello

We did have phone issues for a few hours when i switched from verizon over to the att network.. every thing has been working.. Here is my personal phone number please call me i would love to take care of anything that is not to your satisfaction.

Chad
623-695-1818
also please check your outbox on your email page.. i get about 50 plus emails aday so i am wondering why not every ones. have had this issue for months now once in a great while i dont get someones email..

yikes
please call me i will get you taken care of and not to mention some gift cards on top of that

Debra · 10-24-2009, 05:21 PM

Thanks, Chad!

I called that number, got voice mail, then left a msg. Chad called me back within minutes. I'm am now confident that my replacements parts will arrive soon.

Bellasin - Don't give up.... I honestly don't believe we were being intentionally ignored.

Bellasin · 11-02-2009, 11:19 PM

I finally got the replacement batteries, once I called and talked to someone. These batteries work fine thanks.

mycro · 12-02-2009, 08:37 AM

super fast shipping-great prices.

HappyCamper · 01-03-2010, 09:33 PM

Wowza,
I ordered some 510 PT's on Dec. 31 at 1:03 PM..... arrived Jan. 2!

Seriously, are you Santa?!???!!

Made an order today for 11 901 atty's for $55.
You just can't beat that deal. I am in heaven and will be ordering more (just about have my sister in law talked into a kit)

Thank you.

10-18-2009, 11:22 PM	#41
chadwick US Supplier Forum Sponsor ECF Veteran Join Date: Jan 2009 Posts: 378	out phone number is 623)755-6545 if not answered in less then 7 seconds it goes direct to my personal cell phone now... Also what email did you send info to? please contact me at chad@ecigsupply.com with your order number and mailing add. i will send you out new batteries ASAP. sorry for your inconvenience. thanks chad __________________ One of the Largest and Oldest e-cig stores on the web. Ecigsupply

10-24-2009, 01:53 AM	#46
chadwick US Supplier Forum Sponsor ECF Veteran Join Date: Jan 2009 Posts: 378	hello We did have phone issues for a few hours when i switched from verizon over to the att network.. every thing has been working.. Here is my personal phone number please call me i would love to take care of anything that is not to your satisfaction. Chad 623-695-1818 also please check your outbox on your email page.. i get about 50 plus emails aday so i am wondering why not every ones. have had this issue for months now once in a great while i dont get someones email.. yikes please call me i will get you taken care of and not to mention some gift cards on top of that __________________ One of the Largest and Oldest e-cig stores on the web. Ecigsupply

01-03-2010, 09:33 PM	#50
HappyCamper Full Member Join Date: Dec 2009 Location: Utah, United States Posts: 38	Supermagicfantasticfast shipping!!! Wowza, I ordered some 510 PT's on Dec. 31 at 1:03 PM..... arrived Jan. 2! Seriously, are you Santa?!???!! Made an order today for 11 901 atty's for $55. You just can't beat that deal. I am in heaven and will be ordering more (just about have my sister in law talked into a kit) Thank you. __________________

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10-19-2009, 03:34 AM	#42
Bellasin Full Member Join Date: Oct 2009 Location: Roscommon, MI Posts: 130	Here is a copy of the email I sent you which I did send to the correct address I have no idea why you did not receive it. From: Date: Sat, October 17, 2009 12:11 am To: chad@ecigsupply.com Priority: Normal Mailer: SquirrelMail/1.4.10a Invoice# 0000001995 Invoice Date: 10/11/2009 17:46:59 Neither one of these green batteries work. I screwed them onto new vaporizers yet the light was dead and no vapor created. I did not do anything wrong, my other 3 batteries are fine. Oddly, when I screw them into the charger, the LED comes on normally. But trying to smoke them, nothing at all occurs. What should I do?

10-20-2009, 07:49 PM	#43
Debra Senior Member Join Date: Sep 2009 Posts: 287	debra please email me at chad@ecigsupply.com with same info order number and i will get some new parts out to you asap thanks chad I emailed you on the 14th about the bad battery and atty, but I've not recieved it, and also no shipping notice about it. Is it coming? Are you getting my emails?

10-20-2009, 10:39 PM	#45
Debra Senior Member Join Date: Sep 2009 Posts: 287	Bellasin, I see you are also having problems. I'm going to stay optimistic, for now. LOL Always willing to give people a fair chance before I give up on them. Of course, there comes a point when you take your business elsewhere. I'll give it another day or say. Good luck to you, hope you get your batteries!

10-24-2009, 05:21 PM	#47
Debra Senior Member Join Date: Sep 2009 Posts: 287	Thanks, Chad! I called that number, got voice mail, then left a msg. Chad called me back within minutes. I'm am now confident that my replacements parts will arrive soon. Bellasin - Don't give up.... I honestly don't believe we were being intentionally ignored.

11-02-2009, 11:19 PM	#48
Bellasin Full Member Join Date: Oct 2009 Location: Roscommon, MI Posts: 130	I finally got the replacement batteries, once I called and talked to someone. These batteries work fine thanks.

12-02-2009, 08:37 AM	#49
mycro Full Member Join Date: Jul 2009 Location: Michigan Posts: 115 Blog Entries: 9	super fast shipping-great prices.