www.thesmokelessshop.com

[jblaque]

I just placed my first order with Katy, and she spent 1/2 hour on the phone with me explaining virtually everything, including some handy tips I had no idea about. If her products are even half as good as her service, she's got a new customer for life.

[slianfoxob]

I've gotta say, once again, how wonderful my experience has been with Katy.

I purchased the ultimate starter kit (in my opinion the best deal of any supplier, right now) about 3 weeks ago and everything has been smooth sailing.

Yesterday, one of my batts went wonky and decided to overheat my atomizer whilst resting on the desk. Luckily my atomizer was spared, although leaving that horrible taste, but my battery seems like its seen the last of its days. They can't all be gems, I suppose.

I shot Katy and e-mail this morning and she responded within a couple hours. She's offered to send out a replacement and a self-stamped envelope to return the bad batt.

I've read about many suppliers doing this but when it happens to you, it's really special. If only every business could be run with the awesome customer service that Katy delivers.

Thanks again Katy.


Foxy

[The Wiz]

I just joined this forum( Being an e-smoker for little over 2 weeks),primarily to rave about Katy at smokeless shop.com. What wonderful customer service,a total pleasure to deal with. Bought my first kit from her,(DSE910b starter kit),this kit has EVERYTHING a first timer needs to get started (3 batteries,2 atomizers...one more than in most kits....you will need the extra one,5 marlboro carts different strenghts,5 carts your choice,5 blank carts for juicing,2 4ml bottles of kick-juice your choice,wall battery charger,power cord,usb charger,syringe for filling carts,and a really nifty black leather carrying case whick will come in handy. All this and some GREAT customer service at a great price......Great value for the beginner. DSE901 is a great product, will be adding a review for this soon. I am a customer of Katy's for life now and forever.....Thanks Katy!

[KatyS]

It is easy to give good customer service when you have the great customers I have. You are all a pleasure to work with and I appreciate all your patience when I'm out of stock or out of commission myself.

[BARENETTED]

My first intro to e-cigs was from my brother on New Year's Eve. He had purchased his at the mall, but said he had done research on the net and
advised me to go to Katy. I emailed her on New Year's Day. She actually
telephoned me about 30 minutes later and explained everything to me!

I ordered that day, she shipped the next day (Friday) and I had my Ultimate 901 Starter Kit on Monday! Had a couple small problems, but Katy takes care of everything - lightning fast! Once Katy replaced the defective parts - no problems at all. She even includes postage paid
return envelopes. She answers each and every email. I just cant say
enough good things about her. Keep up the exceptional work Katy!

I spend way too much time reading posts on this forum and I consider myself really lucky to have chosen her as my first supplier. It seems some people out there do not take pride in their business like Katy does.

Don't ever go away Katy!

[slindy]

Katy is the bomb... I drove her crazy this weekend with an order.... she was a trooper..

thanks Katy
Steve from CUBA

[Sunshyn]

Katy is great! I've been recommending her shop to all my friends.

[cindiwa]

I love her, she is such a pleasure to deal with and doesn't even laugh at my obsessive hording

[Bombshell]

Katy Rocks, I highly recommend her!

[Philae]

Alright so i bought my first e cig a few weeks ago (from green smoke.... wish i hadnt) and loved it!

however... ive had atopic dermatitis for almost 5 years now that im trying to get rid of.

Now unfortunetely after about a week i noticed how much more inflamed it was getting. So i looked up PG and did some research... and bam. Allergic Contact Dermatitis.

So after a mini panick attack as to what i do now i read about people using VG instead of PG for their e-smoking!

*funny side note. PG gave me Dermatitis... VG is commonly used to treat it.

Bad news is i already ordered PG e-liquid from katie. Thats not much of a problem though i can give it too a friend. The problem im having is i also ordered her starting kit.

but thats ok because i got some VG off eliquidplanet so no worries right? ...wrong

i just opened up the atomizer from katie and smelled it and readily recognized the scent of vanilla liquid... i ordered vanilla from her.

Im wondering did she test them before sale? if she did that means they have PG in them and i dont want to smoke them without some advice. i washed it out as best i could and blowdried but i still smell it (albeit more faintly)

Also i ordered a vaporizer from eliquidplanet. I think it smells like grape e-liquid (the stuff i bought, VG) but im not sure. would they test the vaporizer with VG e-liquid if thats what i was buying along witht he vaporizer?

Any ideas? Does just rinsing realy well get rid or it and im just smelling leftover scent?