If you get a defective item, depending on the size, either fasttech will ship a replacement in your next order (letting you keep the defective item), give you a refund or store credit, or if the item is "Larger" the staff may ask you to send it to fasttech's florida "base", you dont have to send it back to china. fasttech will refund any shipping expenses.
Just the best customer service ever.
Last edited by watersplash; 07-26-2013 at 07:19 AM.
Great info thank you. I havent had to send anything back yet, but it's inevitable I think. Thanks again.
Had a solid brass Sentinel clone show up last week from fasttech I cant put the thing down might have to order another one ..Every order I made from fasttech showed up in a decent amount of time everything I ordered made it here no problem
I have placed 2 orders with FastTech and have been very pleased with all aspect of the process. Products arrived in a timely manner and have worked as anticipated. Contact after the sale to see if I was satisfied. Customer Service - excellent
The Sentinel clone has less voltage drop then the original from What I read out of all the clones I have it hits the hardest
I went with brass a few people already stripped the 510 threads on the two tones..the threads are aluminum on the two tone
had to tighten up the button out out of the box it was loose ..it will loosen itself over time ..The original did the same thing
the threads are butter smooth ..almost tempted to order another one from fasttech 5 other mechs here keeps me from ordering another