Ludo, what's going on with Ruyan?

**sanneke** · 06-18-2008, 09:46 PM

What's going on Ludo?

People are not receiving their KISS boxes.

Karen, how long have you been waiting??

Emails are not being answered.
The website: http://www.ruyanxpress.com/ is not working anymore.

It's been like this for a whole lot more than 12 hours.

An explanation would be very much appreciated.

Thank you

**karenwest1961** · 06-18-2008, 10:42 PM

I did get an email from "Harry" at dispatch this morning. He responded to mine when I asked if the new parts had arrived and will they be shipping soon. He said they did arrive and they would be shipping very soon. That's all I know.

Oh, and check this out: http://www.janty.com/

**sanneke** · 06-18-2008, 10:46 PM

Well, that's good Karen, you've been waiting for ever to get yor KISS.

**karenwest1961** · 06-18-2008, 10:50 PM

Originally Posted by sanneke

Well, that's good Karen, you've been waiting for ever to get yor KISS.

Yeah, I really hope it's worth it now. I bought cartridges...spent 240 bucks.

Hey Ludo! Can ya throw in a BUNCH of extra carts too?

I'm being really a good girl...and really patient. Because mine is gonna be right when it gets here.

**Phreak9mm** · 06-18-2008, 11:13 PM

Originally Posted by karenwest1961

Oh, and check this out: http://www.janty.com/

I followed that link and all it said was "it works!", is that it or was there something else before?

**sanneke** · 06-18-2008, 11:19 PM

Originally Posted by Phreak9mm

Originally Posted by karenwest1961

Oh, and check this out: http://www.janty.com/

I followed that link and all it said was "it works!", is that it or was there something else before?

There was something else before.
I don't remember what, something like they're working on it, check back in 12 hours.

**sanneke** · 06-18-2008, 11:23 PM

Oh, and an other question that was asked here before but was never answered is:

Are the KISS boxes that we ordered from The Netherlands under guarantee by the new company based in Texas that will open July 1st?
Or do we still deal with the company based in The Netherlands?

**accordeur** · 06-18-2008, 11:37 PM

I emailed last friday asking for a replacement atomizer. Mine works but it's kind of weak for the price I paid, my Njoy is better. I still have not gotten an answer. I'm not to happy with this KISS box right now, to me it's not worth the extra dollars unless I did get a bad atomizer. I sincerely hope I did get a bad atomizer, because I want a better performing e-cig.

**karenwest1961** · 06-19-2008, 12:20 AM

Originally Posted by sanneke

Oh, and an other question that was asked here before but was never answered is:

Are the KISS boxes that we ordered from The Netherlands under guarantee by the new company based in Texas that will open July 1st?
Or do we still deal with the company based in The Netherlands?

Thanks sanneke. It would be a lot less hassle if our guarantees are picked up by the new company.

Crap. Right now...the way things are going...I think those who order from Texas on July 1st will get theirs faster than I will get mine. Maybe I shoulda waited? :?

**Phreak9mm** · 06-19-2008, 01:56 AM

Originally Posted by sanneke

Oh, and an other question that was asked here before but was never answered is:

Are the KISS boxes that we ordered from The Netherlands under guarantee by the new company based in Texas that will open July 1st?
Or do we still deal with the company based in The Netherlands?

Where did you get the info about the Texas company opening July 1st? What else can you tell me about that?