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| General E-Smoking Discussion Chat with other users. Discuss the different types of e-cigarettes. Swap stories about using them and other people's reaction. |
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| | #1 |
| Member Join Date: Jun 2008
Posts: 8
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I'm looking to buy my first electric cigarette and was wondering which one to buy, and why?
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| | #2 |
| Banned Join Date: May 2008 Location: USA
Posts: 843
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I can tell you where not to buy. And that's : https://e-cig.com/shopping/shopcontent.asp?type=Home Their products break down in no time flat, and customer service sucks. Also you're dealing with a company all the way in China. I ordered the kiss box, having problems with that one, but a new one is on the way. When it worked it was great. Janty is going to open a site here in the States in July. I tried njoy, it was ok. I also ordered from a member here, Meltrex, I will receive those no later than monday, so I can't say anything about those, but other members say they're great. I have only used penstyle e-cig. No nothing about the e-cig. |
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| | #3 |
| Member Join Date: Jun 2008
Posts: 8
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hmm thanks for the advice. I think I'm going to go with crown7 I've read allot of posts on blogs and they seem to have great customer service and fair prices.
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| | #4 | |
| PV Master ECF Veteran Join Date: Jan 2008 Location: Port Charlotte, FL USA
Posts: 5,468
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You know the first advice you got, about not buying from E-Cig? I totally agree with that. Here's a direct quote from E-Cig's forum, in the words of E-Cig: Quote:
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| | #5 | ||
| Banned Join Date: May 2008 Location: USA
Posts: 843
| Quote:
WOW, so a crown is an e-cig. Thanks for that info. Well, that answers some other questions, about some other postings today. | ||
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| | #6 |
| NZ Supplier ECF Veteran |
I've been using e-cig.com products for a while now and have no problems with the customer service from them. I use the online help for any queries and have always found them to be extremely helpful. Replacement parts are shipped out promptly and it's never been an issue getting them. just remember you are talking to someone that english is not the first language for and say please and thank you ... works for me. If you do decide to buy from them, as they do have very attractive pricing, make sure you buy the large size package of whatever model you choose. By doing that you get a 3 year guarantee on the product. Also do buy some spare atomizers and batteries so in case of failure you are still in business, that would apply for anyones product. |
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| | #7 |
| PV Master ECF Veteran Join Date: Jan 2008 Location: Port Charlotte, FL USA
Posts: 5,468
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Michael: Many on this forum have been screwed by E-Cig. I certainly was, cheated out of a 50ml bottle of E-Liquid that I'd ordered and paid for. There are many sorry tales here about that company, whose motto is "It's not our fault." If you've been lucky, that's good .. for you. I have never in my life experienced worse customer service! Go read their own forum for tales of failures and lying and cheating. I will never give them another dime of my money, nor will I recommend anyone buy anything from them. |
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| | #8 |
| Ultra Member ECF Veteran Join Date: Jan 2008 Location: Virginia, USA
Posts: 1,195
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I agree with TB - the customer service sucks big time. However, I still buy the USB e-cigs from them and backup atomizers. I know that everytime I put in an order - I may not receive it and if I receive it - it may not work. I will no longer buy batteries from them because the last time I did (I ordered 2 e-cig kits) 2 batteries did not work and customer service told me that batteries are no longer under warranty and are not covered. I could get replacements if I sent the batteries back, but it would take a couple of months. As soon as someone else starts selling the USB e-cigs cheap enough - I will purchase from them instead. Right now I feel like I am gambling with every order. |
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| | #9 |
| Ultra Member ECF Veteran Join Date: May 2008 Location: UK
Posts: 1,661
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an english supplier i know MIGHT be selling usb cigs soon dnakr...i'll keep you informed of any developments and details when i get them...
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| | #10 | |
| Ultra Member ECF Veteran Join Date: Jan 2008 Location: Virginia, USA
Posts: 1,195
| Quote:
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