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Thread: Loong Totem received with no battery charger

  1. #51
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    This isn't a reflection on your decision Dianne, but on the company, so please donm't take it as a criticism of your descision- but I'm not pleased with their response- not pleasewd at all. you shouldn't have had to pay anythign- it was their mistake- this is a rip off scheme plain and simple! and apparently they don't care abotu hteir company reputation and will continue doing this ripoff scheme to others. "Woops, we 'forgot' to send the batteries- please pay us more money to get it from us"
    Last edited by Nazareth; 07-22-2008 at 04:43 PM.

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  3. #52
    Forum Supplier ECF Veteran CaSHMeRe's Avatar
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    WoW ... that's all I can say and I will leave it at that ...

    Sadly, that is the worst customer service I have ever seen in my life. MAKING you pay extra $$$ just to get something you should have gotten in the first place.

    WoW

    P.S. = My PM Mailbox gets really full, really fast, so bear with me if it takes me a few days to get to your PM :) Don't forget, you can always contact us at info@puresmoker.com :)

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  5. #53
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    I agree. I am having the same experience with ePuffer. Ship back my bad atomizer (at my own expense) before they ship out a replacement, or buy something from them, and they'll ship a free atomizer with it. And thus, ePuffer drops of my list of reccomended merchants. Along with Loong Totem.

  6. #54
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    I'd just made up my mind to take the plunge on this model.

    So, China or the 51 bad boy?

    Know what? I think I'd better think it out again.

    Anyone know a European vendor of these things?

    Emp

  7. #55
    Forum Supplier ECF Veteran CaSHMeRe's Avatar
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    why not wait for GreenCig's G300. Same thing and they even have a supplier on these forums. Comes out in 2 weeks per what they say. Check the suppliers forum.

    P.S. = My PM Mailbox gets really full, really fast, so bear with me if it takes me a few days to get to your PM :) Don't forget, you can always contact us at info@puresmoker.com :)

  8. #56
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    I totally agree with you , they will learn (wont they) perhaps it's time somebody sent them alink to the forum so they can see that were not happy and it's losing them sales

  9. #57
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    Cashy, you're right. We should make Greencig post a photo as his avatar, though. If he has a bowtie hanging and a beergut he's not getting my biz...

  10. #58
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    Cash is right. Wait for this new product that can be measured head to head. And keep reading Mixos' experiences from Down Under.

  11. #59
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    hang on,isnt the whole point of disposables to be cheap enough to buy and smoke easily,similar to the cost of real cigs,and accessible to us all?
    well forgive me,but i dont think they are so far...

    the LT is $99 plus very expensive shipping,basically for 2 batteries...and their customer service leaves something to be desired...and everything you need to continue is in China...unless you want to give your money to 51...who are A-holes,and which is still big bucks...and those batteries could crap out at any time.

    going by reports,the G300 is gonna be significantly more expensive even than the LT to purchase initially.

    ive seen sites taking pre-orders for 139Euro excluding shipping from Europe(which isnt gonna be cheap either)...thats approx $220 before shipping,and that only includes 4 carts...not cheap,quite the opposite....

    of course you get more for your money...a portable recharger box,like the e-pack,except hopefully it'll work-very useful...but that,2 batteries and 4 carts for $220+shipping?
    nobody can tell me its worth that kind of money.
    its outrageous!

    and how much on top of this is it going to cost to run,really,as a sole vaping device,with apparently,according to reports,similar figures to the G220....90 puffs for 2.25 euros per cart,plus whatever shipping charges they take to reach you factored in?
    and sorry,but nobody can tell me that i can vape safely with one LT cart-knowing their track record of smouldering-for a full day or 2,using the same amount of liquid as a mini cart...i mean this is all going on one report with a period of very short use...no disrespect to mixos...but these things can vary greatly.

    i dont want to rain on everyones parade,but no matter...someone has to be the voice of reason...its just far too expensive for most of us to even consider...unless performance has improved DRAMATICALLY since reports on the test models...

    as i keep saying,and what more of us should start to realize,is that we are being overcharged for what we are receiving in real terms,and we should be questioning this more...because THAT is the main reason why vaping is a frustrating business,and cant be as disposable as it should be-particularly for the Americans-and in fact could be in its current form given the manufacturing costs...and why the new disposables are not a good enough answer for most of us at those prices...its all about the money folks...and we're being ripped off in every direction...of course,nobody seems too bothered by this fact-god knows why-or are simply oblivious to it.

    well,we'll have to see what happens with the G300 price and performance wise when its released.maybe they have improved it since the testers,maybe it will come down in price....just dont get your hopes up...and if youre desperate enough to spend that kind of dough just to vape more easily,it doesnt say much for your existing suppliers pricing policies,or your premium or rebrands guarantee systems.

  12. #60
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    Well Mr. Darcy- even though the loong cost $240 U.S with hte shipping, you get 50 cartridges, and htese htigns last at least for 2 days, and if you could extend the cartridge by adding a bit of e-liquid (yes, I know we're talking about disposables here- but htis is purely to demonstrate that it could be quite a savigns if you're willing to do a little mantanance to hte product- refill the cart once at 1 1/2 days- which really, is no big deal to do), if oyu could extend it 3 days, then 50 Cartridges are goign to last 150 days- or 6 months- so, if htebatteries could make it 6 months (yes, I know, doubtful- ) that would be $480 for hte year- even if oyu had to buy two more batteries, that would $580 for hte year- round to $600 plus some extra for eliquid-

    Compare that with havign to buy $100 or more in Cartridges each month (we're just comparing standard parts here)- that's $1200 per year, plus the price of atomizers and betteries and hsipping.

    If Loong brought their prices down further, we'd be in even better shape and not have to constantl;y mess around with refillings, and if we could extend the carts even to 4 days, that would be 200 days from just 50 cartridges- I'm not sure htey would last that long- but if they could, we'd be in pretty good shape.

    The only major downside is the apparent crappy service, long shipping times, and exhorbitant shipping and battery prices, Plus the very real possibility of beign scammed by them 'forgetting' to ship an item

    Anyone travellign to China i nthe near future? Buy a ton of em in person so you can see what you're getting, and resell em to us

    We REALLY need a reputable U.S dealer to sell these things, and not some scum liek 51

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