So unreliable. - e-cigarette-forum.com • The place for electronic cigarette reviews, news and chat

BigBuxNoWhammy · 07-28-2008, 10:27 PM

*sigh* been waiting 3 weeks for my replacement atomizer from njoy, now he says he will just send it again. Let the 3 more weeks wait begin.

Starting to wonder why bother. Maybe I should just try again in 3 years when these things are actually reliable.

This thing is more often a paper weight than it is a cigarette. For over $100. 2 weeks of smoke followed by 1 month waiting for replacement

yay.

BigBuxNoWhammy · 07-28-2008, 10:36 PM

I need to stop recommending these to my friends. Just going to put them into the same situation.

From now on anyone I recommend this to, I will tell them to buy 5, or dont bother.

lol

TheEmperorOfIceCream · 07-29-2008, 12:32 AM

Feel for ya Scoop. My replacement NJOY atomiser has been inbound since the 17th (after weeks of contact attempts). God knows where it is - might be held up by customs, might not have been sent. The batteries are being used with my generic RN4072s. The charger is now part of The Octopus. Basically the whole thing got absorbed into the generics. I don't have the energy to fight to keep it as a discrete entity, or repeatedly chase up the supplier. Won't make this mistake again...

MacFan · 07-29-2008, 12:37 AM

Quote:

Originally Posted by TheEmperorOfIceCream

Feel for ya Scoop. My replacement NJOY atomiser has been inbound since the 17th (after weeks of contact attempts). God knows where it is - might be held up by customs, might not have been sent. The batteries are being used with my generic RN4072s. The charger is now part of The Octopus. Basically the whole thing got absorbed into the generics. I don't have the energy to fight to keep it as a discrete entity, or repeatedly chase up the supplier. Won't make this mistake again...

Guys, from what I've read, it almost seems like NJoy International is a completely different entity. One wonders why the boys in Arizona don't do something about this company-sinking customer service!

TheEmperorOfIceCream · 07-29-2008, 01:17 AM

Hey Mac

Unfortunately I'm talking about NJOY US. I went with them because even with the $50.00 shipping it came out $80 cheaper than NJOY Intl. All went to hell in a handcart anyway because UK customs got their fangs into me for $60 (aaaaarrrrggghhhhh!!!!). So I ended up on the end of a too-long supply chain for the sake of 20 bucks. Ah well, I was younger then...

Emp

BigBuxNoWhammy · 07-29-2008, 01:49 AM

I'm also talking about US.

BigBuxNoWhammy · 07-29-2008, 01:51 AM

Quote:

Originally Posted by TheEmperorOfIceCream

My replacement NJOY atomiser has been inbound since the 17th

Mine since the beginning of July.

Mr.Darcy · 07-29-2008, 01:58 AM

sounds like njoys service has gone down the plug hole...they are shooting themselves in the foot,service used to be their main strong point.

BigBuxNoWhammy · 07-29-2008, 02:08 AM

The thing is, Mark is always a really nice guy to me. And always very quick to answer emails. I feel bad that I had to complain to him, but what else can I do. If the package really DID get lost in the mail, I suppose its not really his fault. Who knows, though.

Mr.Darcy · 07-29-2008, 02:14 AM

Quote:

Originally Posted by ScoopAndStack

The thing is, Mark is always a really nice guy to me. And always very quick to answer emails. I feel bad that I had to complain to him, but what else can I do. If the package really DID get lost in the mail, I suppose its not really his fault. Who knows, though.

hmmm...they seem to be entering a period of transition and growth...things can get messy at such times...i hope they arent biting off more than they can chew...

07-28-2008, 10:27 PM	#1
BigBuxNoWhammy Senior Member Join Date: May 2008 Location: Toronto, Canada. Posts: 263	So unreliable. sigh been waiting 3 weeks for my replacement atomizer from njoy, now he says he will just send it again. Let the 3 more weeks wait begin. Starting to wonder why bother. Maybe I should just try again in 3 years when these things are actually reliable. This thing is more often a paper weight than it is a cigarette. For over $100. 2 weeks of smoke followed by 1 month waiting for replacement yay.

07-28-2008, 10:36 PM	#2
BigBuxNoWhammy Senior Member Join Date: May 2008 Location: Toronto, Canada. Posts: 263	I need to stop recommending these to my friends. Just going to put them into the same situation. From now on anyone I recommend this to, I will tell them to buy 5, or dont bother. lol Last edited by BigBuxNoWhammy; 07-28-2008 at 10:38 PM.

07-29-2008, 12:32 AM	#3
TheEmperorOfIceCream Super Member Join Date: Jun 2008 Location: London, UK Posts: 911	Feel for ya Scoop. My replacement NJOY atomiser has been inbound since the 17th (after weeks of contact attempts). God knows where it is - might be held up by customs, might not have been sent. The batteries are being used with my generic RN4072s. The charger is now part of The Octopus. Basically the whole thing got absorbed into the generics. I don't have the energy to fight to keep it as a discrete entity, or repeatedly chase up the supplier. Won't make this mistake again... __________________ Forgotten but not gone...

07-29-2008, 01:17 AM	#5
TheEmperorOfIceCream Super Member Join Date: Jun 2008 Location: London, UK Posts: 911	Hey Mac Unfortunately I'm talking about NJOY US. I went with them because even with the $50.00 shipping it came out $80 cheaper than NJOY Intl. All went to hell in a handcart anyway because UK customs got their fangs into me for $60 (aaaaarrrrggghhhhh!!!!). So I ended up on the end of a too-long supply chain for the sake of 20 bucks. Ah well, I was younger then... Emp __________________ Forgotten but not gone...

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07-29-2008, 01:49 AM	#6
BigBuxNoWhammy Senior Member Join Date: May 2008 Location: Toronto, Canada. Posts: 263	I'm also talking about US.

07-29-2008, 01:58 AM	#8
Mr.Darcy Super Member Join Date: May 2008 Location: UK Posts: 1,399	sounds like njoys service has gone down the plug hole...they are shooting themselves in the foot,service used to be their main strong point.

07-29-2008, 02:08 AM	#9
BigBuxNoWhammy Senior Member Join Date: May 2008 Location: Toronto, Canada. Posts: 263	The thing is, Mark is always a really nice guy to me. And always very quick to answer emails. I feel bad that I had to complain to him, but what else can I do. If the package really DID get lost in the mail, I suppose its not really his fault. Who knows, though.