+ Reply to Thread
Page 2 of 6 FirstFirst 123456 LastLast
Results 11 to 20 of 60
my experience with .......... in The E-Cigarette; My E-Pack caught fire the second day I had it. That was August 15th at 7:00pm August 17th, Jacky at ...
  1. #11
    Member
    Join Date
    Aug 2008
    Location
    San Pedro, CA. USA
    Posts
    7

    Default Poor customer service

    My E-Pack caught fire the second day I had it. That was August 15th at 7:00pm

    August 17th, Jacky at E-Cig said they would replace it with another E-Cigarette

    No response in 15 days. Sent six emails, called once and they hung up on me.

    People say the cigarette smoking will kill you, E-Cig's products can kill you....

  2. Advertisement
  3. #12
    Full Member ECF Veteran
    Join Date
    Aug 2008
    Location
    Buffalo, NY
    Posts
    112

    Default

    <<<<<<----------

    so could this lol, same theme

  4. Advertisement
  5. #13
    Full Member
    Join Date
    Jul 2008
    Location
    Stoke on Trent - Home of the Oatcake
    Posts
    67

    Default

    Quote Originally Posted by darren@first.union View Post
    Why not a try of our e cigarette ? You won't regret
    Forgive me if im wrong but i thought you had to register as a supplier (if you are) ? and isnt their some rules about pedaling your wares ?

    I would still like to see your products/website but i guess thats up to the good people who run this fine forum.

  6. #14
    Full Member margouillat's Avatar
    Join Date
    Aug 2008
    Location
    Rouen, France
    Posts
    73

    Default

    hello all members
    here, it's the reply of .......... to my mail send this morning
    "Dear Friend,

    please kindly understand, as the olypic game we can not issue the payment from china, so we cost very much to delivery the goods to our American branch, andway, our products are still stopped in there custom, we have pay a lot for the stock in their warehouse, anyway, now it is okay for the shippment in china, we are manufacturing day and night.anyway, it will send you in these days."

    But i don't understand exactly what he said

  7. #15
    Full Member
    Join Date
    Jul 2008
    Location
    Stoke on Trent - Home of the Oatcake
    Posts
    67

    Default

    I have just emailed ecig.com to find out whats happening with my order. I bit my tongue and was polite and explained that i didnt want to fall out with them i just wanted the goods i have paid for.
    Ive probably confused them as i dont think english makes much sense to them, so to spice things up a little i asked to change my order (haha) for cigar stuff instead.

    Will post back and let you know what happens.

  8. #16
    Full Member
    Join Date
    Jul 2008
    Location
    Stoke on Trent - Home of the Oatcake
    Posts
    67

    Default

    Within seconds i got a reply -

    Dear Friend,

    please kindly understand, as the olypic game we can not issue the payment from china, so we cost very much to delivery the goods to our American branch, andway, our products are still stopped in there custom, we have pay a lot for the stock in their warehouse, anyway, now it is okay for the shippment in china, we are manufacturing day and night.anyway, it will send you in these days.


    AAARRRRGGGGG !!!!! an automated reply !!!

    "Dear Friend," , Friend My .... !

    Looks like im gonna have to wait and see if they actually do send my order.

  9. #17
    Full Member margouillat's Avatar
    Join Date
    Aug 2008
    Location
    Rouen, France
    Posts
    73

    Default

    This is not good for the image of sellers in China

  10. #18
    Full Member ECF Veteran
    Join Date
    Aug 2008
    Location
    Buffalo, NY
    Posts
    112

    Default

    Already reported it probably minutes after it was posted.... I dont see them as a supplier on the list

  11. #19
    Senior Member ECF Veteran
    Join Date
    Mar 2008
    Location
    Europe
    Posts
    248

    Default

    Quote Originally Posted by darren@first.union View Post
    Why not a try of our e cigarette ? You won't regret
    yes would be good to see you on supplier list, but as you already appear here -lets ask you how we can see the prices and shipment possibilities? its not on the webpage; do we have to go for "contact" for each item?

  12. #20
    Moved On
    Join Date
    Jun 2008
    Location
    UK
    Posts
    7,233

    Default

    Maybe Darren could post website address, contact details and purchase procedure on the suppliers board where people are more likely to be looking for those details. He could also outline what specific products he supplies if he wants.
    E Cigarette Suppliers Forum - e-cigarette-forum.com &bull; The place for electronic cigarette reviews, news and chat

+ Reply to Thread
Page 2 of 6 FirstFirst 123456 LastLast

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

SEO by vBSEO