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my experience with .......... in The E-Cigarette; I've never had any problems with their shipments, and I even got a batch of liquid during their supposed Olympics ...
  1. #51
    Forum Supplier ECF Veteran leaford's Avatar
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    I've never had any problems with their shipments, and I even got a batch of liquid during their supposed Olympics cut off.

    But you can't ignore all the reports of people who have their shipments delayed for months, and received no help at all, or even a response.

    Meanwhile, I have at least two products I would like to get replaced under their extended warranty, just to see if I can get one that works.

    So, I was hoping there really would be a US option. But, C'est la vie.

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  3. #52
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    Quote Originally Posted by leaford View Post
    I've never had any problems with their shipments, and I even got a batch of liquid during their supposed Olympics cut off.

    But you can't ignore all the reports of people who have their shipments delayed for months, and received no help at all, or even a response.

    Meanwhile, I have at least two products I would like to get replaced under their extended warranty, just to see if I can get one that works.

    So, I was hoping there really would be a US option. But, C'est la vie.
    if u do get one that works it might not work for long.. i intended to send pipe atomizer back in bunches of four but never got around to it.. in theory every time i bought some new carts i could have got a new free atomizer..

    does this sound familar.. ????

    i think the e cig problem is a simple one.. they attempt to sell to the "world" but dont have staff that are multi lingual.. they dont answer emails cos they cant answer emails..

    the chinese government shutting everything down for the olympics hit them very hard.. they probably had to lay off what staff they did have.. getting up and running again is bound to be difficult..

    they have some poor products.. but they aint alone in this.. i hope they get their act together and the new mini works okay.. but the "current" future is very uncertain for everyone..

    nice one that aint it.. the "current" future.. he he he

    trog

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  5. #53
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    Quote Originally Posted by trog100 View Post

    heavens gift are in hong kong.. hong kong isnt quite china.. and for whats it worth the only thing thats has gone missing in the post for me has been from heavens gift..

    heavens gift did replace it with no problems.. whether e-cig china would do i have no idea.. but then again nothing has ever gone missing from them..

    trog
    are u sure that heavens gift based in hong kong? i just send my bling for replacement to wayne and the address which he give me is Shanghai. but any way the bling from him came in 10 days.
    of cause hong kong could be different story-the mails from DX coming in 4 days..cant belive

    i suspect thats its not only the shipment and olimpic bun problem with .......... ...

  6. #54
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    u are right vafvaf.. its DX thats in hong kong.. i am getting them mixed up.. thanks for pointing my error out..

    air mail from hong kong is amazing.. three days from being put on the plane in hong kong to arriving on my doorstep.. its quicker than expensive express.. not that it makes a great deal of sense but it is.. it dosnt seem to involve customs in the UK.. very odd but very good..

    straight off the plane and into the royal mail postie van and on its way to my doorstep suits me fine.. he he..

    trog

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    Full Member margouillat's Avatar
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    Hello
    I received a mail from "langcool1982@hotmail.com" this morning
    "Dear friend,

    Sorry for the delay, now everything are right to the right track, and you will get it soon, yet these days we are enjoying our national day holiday, your order will be issued on 6th of october.

    Best Regards,
    ECIG"

    Is it INFO or INTOX ? That's the question

    with luck I have, the French customs will put taxes on my package !
    Last edited by margouillat; 09-28-2008 at 07:55 AM.

  8. #56
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    hi , i did not get any message from e-cig today ..

    but like to share other info; i just had a chat with the BestEcig-Newest Mini E-Cigarette|E-Cigar|wholesale e-liquid
    so, the product is basically the same as e-cig...but they can ship liquid with express-no problem, !!! and they answering and acting very fast

  9. #57
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    so, i have got my order from e-cig.c0m today...what a surprise.. they did not send even the tracking number..TNT service just appear today in front of my door; exactly one month later after my order

  10. #58
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    Smile Poor customer service

    Quote Originally Posted by Leonardjohn View Post
    My E-Pack caught fire the second day I had it. That was August 15th at 7:00pm

    August 17th, Jacky at E-Cig said they would replace it with another E-Cigarette

    No response in 15 days. Sent six emails, called once and they hung up on me.

    People say the cigarette smoking will kill you, E-Cig's products can kill you....
    "People say the cigarette smoking will kill you, E-Cig's products can kill you...."

    LMAO!! Your comment was HILARIOUS!!
    www.cig.info For Sale. PERFECT for an electronic cig site. Please pm or email me your BEST offer. Thanks! :)

  11. #59
    Full Member margouillat's Avatar
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    hello,
    I finally received a shipment of my order of 18/07/2008
    I checked on the site EMS and the package is actually ships
    Remains to be seen what will I find in the package

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    Quote Originally Posted by Mattttty View Post
    Im now going to email them calmly and politely and hopefully get a helpful and curtious reply assuring me that me goods are now finally on there way.
    And if that doesnt work im going to get that email address SPAMMED TO HELL with get rich quick schemes , all varieties of porn and anything else sinister my angry and vengeful mind can think of.
    and in doing so u will help f-ck up many innocent customers.. its the actions of prat..

    trog

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