Massive Equip failure

[realheavy]

Dear E-Folks,
I received 2 DSE901 mini e-cigarette starter kits from Runion in mid-April but didn’t start vaping until June 21. At that time all equipment worked. Now,12 days later, practically nothing works. 4 of 6 batteries are apparently dead. I put them in the chargers and they don’t blink, don’t get warm, don’t charge don’t do anything. As for the chargers sometimes with some batteries they work as they should but other times with other batteries the red light never turns green or the light turns green in just a few minutes when obviously the battery could not possibly had time to charge. You’d think I’d be alright in that I bought a passthrough for backup but that isn’t working correctly either. It overheats and I think may have burned up 4 of my atomizers though I can’t tell. They don’t even warm up let alone produce so much as a puff of vapor. According to Runion’s site I can exchange the non-working components for up to a year. Has anyone ever tried to return to Runion? I have all the shipping wrappings but this means paying for shipping back to China. I think I paid $25.00 to get it here? Obviously if they guarantee for a year they don’t expect the batteries, atomizer et. al. to go bad after 12 days do they? Can someone link me to directions on cleaning an atomizer? I was down to 5 analogs a day in just the 12 days since I started and now this massive equip failure…. Now don’t know what I’m going to do.

Thanks for any input.
realheavy

[CaSHMeRe]

realheavy, are you talking about RuyanDirect? Never heard of Runion ?!?!?!

If you are talking about RuyanDirect, Wayne is a great supplier (atleast from what I have seen on these boards) He does honor his 1 year warranty and lots of people have sent stuff back successfully and gotten replacements. Shoot him an email, and I'm sure he'll take care of you.

[realheavy]

Yes, I am talking about Heaven-gifts.com Ruyandirect.com Best E-smoking Shop
sorry about the stupid mistake. Will contact as you suggest... am so disappointed.

[trog100]

Obviously if they guarantee for a year they don’t expect the batteries, atomizer et. al. to go bad after 12 days do they?

now that is the 64000 dollar question... how long do they expect them to last for.. and does how long they expect then to last for have anything at all to do with the length of the guarantee.. ??

wayne will honour his warranty.. probably till you get fed up with keep sending stuff back to china.. he he..

trog

[BengalBacker]

Any chance you're flooding your atomizers and batteries? I got an order from them almost 4 weeks ago and so far nothing has died. Same stuff, dse 901 kit, passthroughs, etcetera.

Also, I'm told that it's much cheaper to ship them back than it cost to ship them here for some reason.

[trog100]

just a question for you vapour trail.. how long do you expect your 901 stuff to last for and more importantly what exactly do you base your expectations on..

trog

[realheavy]

Well I must be doing something wrong. 2 working out of 6 is really bad odds for 12 days. How would I flood them? I mean how does that happen and can I fix it?

[TropicalBob]

I think Trog's getting to the point that a 901 atomizer is good for about a week. And that's exactly how long my last one lived after being ordered from RuyanDirect.

Was I unhappy. Yes, and I went back exclusively to the pen model with atomizers that last about three months for me. But they all DO die -- and long before any "guarantee" has expired. Most consumers just grow weary of returns .. so the makers win in the end. You can bet all that is factored into the selling price.

[cosican]

I am sorry if I come across a bit attitudnal, The stuff we get from China, all of these 901's 801's it does not matter what they are, will last a day a week a month, maybe even longer, but they are not intended to last/ They are a cheap piece of junk,................... They cannot possibly cost more than a dime to produce and all of us that have been vaping for a while, now this. This site must have 6000 threads on this topic and we still seem to need to explain the mechanics of junk....

Wayne is as good as they get as far as suppliers go, but that is it, he is a supplier, Wayne, nor ex or Y, make this stuff, they buy it from some producer for 2 bucks, maybe and sell it for for 4 dollars maybe and we expect them to " be the end all" well they are not, !!
If you do not have a very large inventory of items to support this habit, then you need to re evaluate this whole Vaping thing or except it.

Sorry Mr OP, but it just gets so old, when thread after thread, an OP is over the top, slamming a suppiler, and thinking they have done something wrong, I lost in ONE day over 20 901 atomizers, due to a switch in my 6v'. May fault. my doing,. I expected more, I was wrong to think anything, other than, these atz are made for the simple little bateries they make with them,

Good luck

[trog100]

i think its bad news not to tell newbies exactly what they are buying into.. its quite clear that most new buyers expect these things to last longer than they do..

i can only ask for f-cks sake why do they expect this.. i know how long i expect them to last.. how come very few others seem to know.. i dont care cos they are cheap.. remarkable value to be honest..

we buy a lot of stuff thru wayne.. we send our customers to wayne... we like wayne.. he is a good guy..

wayne dosnt understand why we dont offer a warranty on atomizers.. wayne says to us.. they send em back to you.. you send em new ones.. you send em back to me.. i send you new ones.. i send em back to the factory... they send me new ones..

beci chen says the same.. why no warranty.. its easy why no warranty.. we know how long the bloody things last and ant be arsed with all the to-ing and fro-ing.. he he

this kind of daisy chain merry go round might make sense to the chinese sellers.. it makes no sense to us.. we just say buy in cheap spares and chuck the buggers in the bin when they fail... cos fail they will..

its easier.. its cheaper and it consumes less time on every bodies part.. and above all its less frustrating for newbies who cant figure out what they are doing wrong..

rant over... he he he

trog