Comcast.net & deal extreme block - E-Cigarette Forum

quovadis · 09-03-2009, 03:38 PM

If any of you have ordered from deal extreme a retailer in Hong Kong and have a comcast.net email, Comcast.net is blocking most HK incoming IP addresses.
So you will not be receiving email confirmations of your orders or tracking information etc.

I am trying to get deal extreme's outbound IP address so that comcast can unblock it.

Comcast think they need to protect consumers from spam, so they randomly block incoming mail servers from abroad.

They should meet Paypal, and the FDA, and perform a threesome of idiots.

CentroniX · 09-03-2009, 03:50 PM

That's actually a common practice these days. In fact, the network I manage only accepts e-mail from the USA. Before we implemented this, we were averaging 15-20k spam messages a day, and more then probably 90% of them originated from overseas. The problem is, a lot of the HK hosting companies don't care if their users are sending spam, as long as their bills are being paid. Opening that one IP could still open up the potential for spam.

Like I explain to our users, I understand it's a problem for the one person that is trying to receive a legitimate e-mail. But it's much more of a problem for everyone to deal with tens or hundreds of spam e-mails in order for one legitimate user to get theirs.

If I may offer some advice: Go setup a free Google GMail account, and use it to place your orders. In the settings, you can set it to forward all e-mail to a secondary account, which you can make your comcast account. Problem solved! You'll instantly bypass Comcast's IP blocks and receive your e-mail.

Sorry for your frustration!

CentroniX · 09-03-2009, 03:53 PM

is the domain dealextreme.com? I show their MX record's IP address is registered to a company in Dallas, TX?

Porphy · 09-03-2009, 03:57 PM

Quote:

Originally Posted by centronix

If I may offer some advice: Go setup a free Google GMail account, and use it to place your orders. In the settings, you can set it to forward all e-mail to a secondary account, which you can make your comcast account. Problem solved! You'll instantly bypass Comcast's IP blocks and receive your e-mail.

Sorry for your frustration!

Everyone's not already using Gmail? For shame!

CentroniX · 09-03-2009, 04:07 PM

Confirmed that dealextreme.com is hosted at the SoftLayer data center in Dallas. The plot thickens!

doots · 09-03-2009, 04:14 PM

Comcast is terrible. They block almost everything. They are the Spam Police, they think.
I cant stand them. So much mail you want gets trapped and sent back by their filters.

doots · 09-03-2009, 04:14 PM

That's why I use a Gmail account. Dont worry about all that Isp blocking..

quovadis · 09-03-2009, 04:19 PM

I have 3 other companies in HK, including a bank trying to send me emails.
I can't say it's very COMCASTIC!!

I deal with my own spam at home..mail washer, spam butcher and the like.

Why is comcast trying to baby sit us?
Spam is our problem i thought?

I feel blocked !!!!!!!!!!

quovadis · 09-03-2009, 04:57 PM

Anyway
just opened a gmail email and asked gmail to forward to comcast.
DUH!! to me

09-03-2009, 03:38 PM	#1
quovadis Super Member Supporting Member Join Date: Jul 2009 Location: Florida USA Posts: 981	Comcast.net & deal extreme block If any of you have ordered from deal extreme a retailer in Hong Kong and have a comcast.net email, Comcast.net is blocking most HK incoming IP addresses. So you will not be receiving email confirmations of your orders or tracking information etc. I am trying to get deal extreme's outbound IP address so that comcast can unblock it. Comcast think they need to protect consumers from spam, so they randomly block incoming mail servers from abroad. They should meet Paypal, and the FDA, and perform a threesome of idiots. __________________

09-03-2009, 04:14 PM	#6
doots PV Master Not... Supporting Member Join Date: Aug 2009 Location: Texas Posts: 2,416	Comcast is terrible. They block almost everything. They are the Spam Police, they think. I cant stand them. So much mail you want gets trapped and sent back by their filters. __________________ +++++++++++++++++++++++++ Definitely Too Many Mods To List Here.........

09-03-2009, 04:14 PM	#7
doots PV Master Not... Supporting Member Join Date: Aug 2009 Location: Texas Posts: 2,416	That's why I use a Gmail account. Dont worry about all that Isp blocking.. __________________ +++++++++++++++++++++++++ Definitely Too Many Mods To List Here.........

09-03-2009, 04:19 PM	#8
quovadis Super Member Supporting Member Join Date: Jul 2009 Location: Florida USA Posts: 981	I have 3 other companies in HK, including a bank trying to send me emails. I can't say it's very COMCASTIC!! I deal with my own spam at home..mail washer, spam butcher and the like. Why is comcast trying to baby sit us? Spam is our problem i thought? I feel blocked !!!!!!!!!! __________________

09-03-2009, 04:57 PM	#9
quovadis Super Member Supporting Member Join Date: Jul 2009 Location: Florida USA Posts: 981	Anyway just opened a gmail email and asked gmail to forward to comcast. DUH!! to me __________________

09-03-2009, 03:50 PM	#2
CentroniX Full Member Join Date: Jun 2009 Location: Austin, TX Posts: 107	That's actually a common practice these days. In fact, the network I manage only accepts e-mail from the USA. Before we implemented this, we were averaging 15-20k spam messages a day, and more then probably 90% of them originated from overseas. The problem is, a lot of the HK hosting companies don't care if their users are sending spam, as long as their bills are being paid. Opening that one IP could still open up the potential for spam. Like I explain to our users, I understand it's a problem for the one person that is trying to receive a legitimate e-mail. But it's much more of a problem for everyone to deal with tens or hundreds of spam e-mails in order for one legitimate user to get theirs. If I may offer some advice: Go setup a free Google GMail account, and use it to place your orders. In the settings, you can set it to forward all e-mail to a secondary account, which you can make your comcast account. Problem solved! You'll instantly bypass Comcast's IP blocks and receive your e-mail. Sorry for your frustration!

09-03-2009, 03:53 PM	#3
CentroniX Full Member Join Date: Jun 2009 Location: Austin, TX Posts: 107	is the domain dealextreme.com? I show their MX record's IP address is registered to a company in Dallas, TX?

09-03-2009, 04:07 PM	#5
CentroniX Full Member Join Date: Jun 2009 Location: Austin, TX Posts: 107	Confirmed that dealextreme.com is hosted at the SoftLayer data center in Dallas. The plot thickens!

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