Bummed.

[applefr3ak]

Man.. Here i sit.. post Office already delivered my mail and no packages... From what all of you guys said Steve at puresmoker was fast shipping a+ all the way, and according to paypal he hasnt even printed a shipping label for either of my orders, and i paid for express shipping like 10.50 on one the orders and placed a 2nd one today... Now im not so sure i should have.. Im really frustrated because One of my Njoy atomizers died last night and im down to 1 atomizer and running a little low on liquid.. Jane was a little slow on shipping too though.. she printed a label today and i placed both orders around 6 am or so on Friday.. Sorry just frustrated and had to vent...

Jason

[Bellinghamster]

I think it's just UPS and the time of year... everything slows to a crawl... I'd be really suprised if it is on Steve's end. I placed an order last week with him, and got an e-mail right away... but it's a very slow and overloaded boat with all the packages in the system right now...

[applefr3ak]

Oh yeah, I got an e-mail stating that he got my order etc... but nothing saying it shipped. and everything i ever do through paypal normally states that it has been shipped etc and lets me track it. Even kick juice from jane i can track....

[robw]

It is up to the shipper to enter the tracking number in the paypal order. I placed an order on thursday with Steve and got it today. I just checked my transaction in paypal and there is no tracking number there.
So I dont know if he types them in. I know on the package I just got there was a delivery confirmation number, which is not for tracking, it is to prove I got delivery.
Email Steve and ask for the delivery confirmation number, and then you can see where the package was delivered.
I know sometimes my stuff gets delivered to my neighbors box.

[nakli_dhumrapan]

applefr3ak - Steve's pretty fast. But I don't think he (always?) does the confirmation through paypal. Usually he sends out an email after he's shipped (I ordered on Friday, and got my package today),

[applefr3ak]

No idea.. thats good to know though.. Still kinda bummed it didnt get here today cause im pretty close.. im only in Utah.

[GabbyD]

I believe you would only get that Paypal notice if he purchases and prints labels through Paypal. I'm not sure he does as there was a recent hitch in the USPS software that caused some shipping delays and he posted here about that, so I think he must purchase directly through the USPS.

[parked]

Oh yeah, I got an e-mail stating that he got my order etc... but nothing saying it shipped. and everything i ever do through paypal normally states that it has been shipped etc and lets me track it. Even kick juice from jane i can track....

Applefr3ak,

Go to steves site and you can login and review your purchases and it will show if the item has shipped. Be patient Steve does get things out quick I'm sure it is not his fault USPS has been up and down for the last week and shipping for this time of year is slow !!!!!!!! Things are backed up everywhere
hang in there :-)

[CaSHMeRe]

hey everyone ...

We don't use any of Paypal's features except for actual payments. Both order and shipping confirmations come from our integration software which I will be completely honest about ... It ain't perfect. It integrates the "shipped" message but doesn't pull up the tracking, so if you guys ever need it, never hesitate to shoot me a PM/Email.

Jason, I went ahead and PMed you your tracking details bud.

Rob, that delivery confirmation # is indeed also a tracking #. See Example Below (last 4 digits have been changed to keep privacy)

Label/Receipt Number: 0103 8555 7496 0402 xxxx
Status: Processed

Your item was processed and left our SANTA CLARITA, CA 91383 facility on December 13, 2008. Information, if available, is updated every evening. Please check again later.

[CaSHMeRe]

O, and I should also add ...

In the past, some of our shipments would make it from CA to Virginia and Florida in 2 days. But recently (over the past week or two) its slowly dropped to about 3 days. I even have shipments within California now taking 3 days ... Everything should be back to normal after the first or 2nd week of January. So please, do expect/add an extra day or two when thinking about stuff being shipped.

Add in the issues with USPS Electronic Shipping, and to say the least, this Holiday Season has been a shipping nightmare!!!! Keep the faith guys, we'll get you what you need as soon as be physically can!