Puresmoker.com Taking Long?

[Chris From Cali]

So how many of you have ordered from Puresmoker.com? I placed my order Friday night and it's STILL processing. I've also sent a few emails to the owner and heard nothing back. If I had known it was going to take this long I would have just paid the extra to order from Njoy

EDIT:

I just got an email from Steve (seems like a nice guy) Very personal to! (Rare these days) He said they where busy this week and there was a bit of a backup. Also USPS priority doesn't ship on Sunday. (I actually didn't know that ) But it will be shipped on Monday, woo hoo! So I'll be sure to let you know it I like when it comes in. Thanks for all your help guys, and thanks Steve if your reading this

[Kate]

You ordered on Friday night and are following up on Sunday ... how many businesses operate during those hours?

You're joking ... right??

[robw]

Friday? No mail goes out till monday.Most business is closed on the weekend.

Steve has to be the fastest of all the suppliers on here.
Steve is a F'ing JEDI master when it comes to shipping fast.

[Chris From Cali]

No Kate I'm not. God your sarcastic, for lack of a better word.

I order off line quite often and "open 7 days a week" tends to be the norm for me. Although I would like to have it here soon, my concern is more that it gets here at all.

Regardless Kate, when a website states "shipped within 24 hours" it should do just what it says.

[Chris From Cali]

Friday? No mail goes out till monday.Most business is closed on the weekend.

Steve has to be the fastest of all the suppliers on here.
Steve is a F'ing JEDI master when it comes to shipping fast.

That's all I wanted to hear! I just wanted to make sure it's legit. I normally order from large companies when I buy products online. Steve looks like he's a smaller company, I just want to make sure he is trust worthy.

[Kate]

No need to make personal attacks, it was incredulity, not sarcasm.

Do you think Njoy work weekends, and the postal services?

[Misty]

Chris..no worries!
Puresmoke is very trustworthy & amazing to help you out with any questions or problems..can't get any better than that..
You are in good hands!

[apachedug]

Chris, c'mon! Friday night & you're upset that it's still processing?

PLEASE be kind to Steve--this guy is a man obsessed with customer service & getting his orders out asap. In fact, I worry that he's gonna burn himself out with providing the type of premium customer service he gives. And this is Christmas week, so he's been dealing with USPS issues too.

I'll be honest here--just last weekend I placed a Puresmoker order, and when I didn't get it in a few days I emailed him & asked if he could track it for me. He could've said "It's only been 3-4 days, give me a break" but he couldn't have been kinder about it. And he even emailed me again Friday morning to let me know it was in Penna.

(I wound up getting it Friday afternoon. AND it included some freebies!)

They just don't come any better than Steve, and he has his own fan club to prove it!

[Chris From Cali]

No need to make personal attacks, it was incredulity, not sarcasm.

Do you think Njoy work weekends, and the postal services?

Kate in the United States many stores are open all the time. I live in California and so does Steve from Puresmoker. In southern Cali everything is open all the time. Starbucks is 24 hours a day 7 days a week, so are all gas stations and McDonald's, Wal Mart etc.. the list goes on. You have to understand it's what I'm used to. I figured if he was in California he would also be open on the weekends, it's rare here that a business is not unless it's very small.

Also I thought USPS shipped on Saturday because it was priority. If not, then not big deal. Again my concern was that Puresmoker was a legit deal.

Last Kate that wasn't a personal attack on you, you came off a little strong and so I returned the favor. I've seen it quite often from you in the forum wether you notice it or not.

[Chris From Cali]

Chris, c'mon! Friday night & you're upset that it's still processing?

PLEASE be kind to Steve--this guy is a man obsessed with customer service & getting his orders out asap. In fact, I worry that he's gonna burn himself out with providing the type of premium customer service he gives. And this is Christmas week, so he's been dealing with USPS issues too.

I'll be honest here--just last weekend I placed a Puresmoker order, and when I didn't get it in a few days I emailed him & asked if he could track it for me. He could've said "It's only been 3-4 days, give me a break" but he couldn't have been kinder about it. And he even emailed me again Friday morning to let me know it was in Penna.

(I wound up getting it Friday afternoon. AND it included some freebies!)

They just don't come any better than Steve, and he has his own fan club to prove it!

OK OK, I'll chill out for a little bit. We live in a super fast now society and I'm very excited to try the whole E Smoking thing! so are about 10 of my co-workers who want to see it. If all turns out well I'll be sure to edit my top post and give Steve full credit. As long as all goes well I plan to purchase other models from Steve as his pricey are in insane low. (Another reason I was a little skeptical)