Got suckered in by Smoking Everywhere

[DEBBIKA]

I got a refund from SE that I bought in a mall kiosk. you just have to be persitent and keep yor cool. And by the way you cannot be kicked out for quietly asking for a refund every time a customer comes up. trust me I got my refund

[MilkyTheCerealKiller]

I was first introduced to e-cigs at a kiosk in Vegas, can't remember if it was SE or not because I may have had 14 too many drinks to recall. They let me try the product and I wasn't very impressed with it. I'm glad I didn't fall into the trap. Since then a friend of mine told me about e cigs again and I went straight to a local smoke shop and was lucky enough to end up with a 901. Still trying to find a good juice and will probably start mixing my own. I havent quit the analogs just yet but I'm confident I will. my smoking is down at least 75% from where it was.

[DEBBIKA]

I got a refund from SE. And to the guy saying they sent you a demo to try - all the demos work its the ones you purchase that suck. Hello- how much r they paying you for yr BS I need a good paying job

[Robert]

I guess I was lucky- I got a 510 then saw SE

I listened to there bull **** for like 2 minutes then when they said a cart was a pack or something stupid I wipped out my 510 and started laughing- I called them liars! I could have gotten them to pay me to leave.....

[optsmk]

Wow, there are so many people here that are down right pissed off about their SE. I too was reeled in at the mall kiosk. It was before I found this website. While I did pay too much for it, it has worked very well for me. Since then I have purchased a 510 as well so I have something that I can compare it to. The 510 does give a bigger hit with a lot more vapor, but I still puff on my SE at night. It gives a lighter hit which is fine by me in the evening.

The good thing about the SE is that when it does break, I can just go back to the mall which is about a five minute drive from my house. They are more than happy to replace whatever goes bad with the SE. They have replaced two atty's for me and they have told me both times, that they will replace any part that goes bad for the next two years. It even says that on the receipt (which I hold on to like a piece of gold). If they continue to do as they say, I figure it will be worth the price I payed in the long run.

It seems to me like these devices will break no matter what model or brand you buy. At the rate I see people here burning up atty's and batteries, I think I'll do ok. I'm sure I'll still be using it two years from now. Although I'm also sure that in two years I will have a large collection of other makes and models as well

[bassn99]

Yea, I too fell for the mall and SE. But beware if you need anything else from them because they are getting kicked out of every mall I know of. I bought mine in Texas while working there. Fortunately I too did research and now have 901's 501's good grief, I don't think I am saving any money just my HEALTH....

[Snarkyone]

I took the time to do the research before buying a E-Cig. I saw them at the mall, I saw them advertised on web sites, I saw them on tv, everywhere then I decided to look into them before I spent a nickel on one.

If you show a little diligence you can avoid getting ripped off or having buyers remorse after your first kit arrives and it is not the magical electronic cigarette that last all day on a single cart and single charge. None of the E-Cigs available today are perfect but some are clearly better than others. There is tons of information on the forums for each brand and tons of comparisons by members with all different smoking backgrounds from 5 smokes a day to 3 packs a day.

It sucks that you feel that you got rooked but I would also try to look at it as the first model in your collection. Most people have more than one e-cig, and the reason for that is that there is not a perfect one out and we have all bought a second or third model in hopes that will be "the one". You can use it as a loaner or intro model to friends, just try to look at it as a learning experience. I just wish some other new people would see this thread and see how doing a little research before buying one can pay off big time for them before they run off and buy the first model that they run into.

It really makes me angry seeing some of these sites that have these free offers that if you read the fine print are just a big scam where they reserve the right to charge you even if you do return it within the time period and the trial starts from day ordered not day it arrived, the monthly supply of carts is a joke, and other BS. These sites are just out to rip people off and make a quick buck, please think very hard before signing up for any service that offers monthly supplies. One rule I try to follow at all times on internet purchases is that if I can't talk to a person then I won't buy from them either, I want to be able to talk to a person not just send a email when it breaks. Good luck and be careful, do the research first, the answers you seek are here.

[Data4]

When you think about it, SE are just capitalizing on the ignorance of the masses, just like every single business does to a certain degree. Most of us know better than to spend $130 for a starter kit that contains 1 atty and 1 battery because we've taken the time to learn about it. Some did so before buying, and others (myself included) did it afterwards.

This isn't limited to Smoking Everywhere, and I'll give you an example. I used to build and repair computers professionally, and even though I'm now in a completely different field, I try to maintain an up-to-date knowledge on computer maintenence and technology. For me, it's a no-brainer to keep my computers free of virii and malware, and keep them optimized to run at their most efficient. Every day on my way to work, I hear commercials for services that supposedly double the speed of your computer by ridding it of all the crap and doing what I already know how to do from experience and due dilligence. The fact is, there are people willing to pay for that convenience, who don't have the time or inclination to learn about AdAware, Spybot Search and Destroy, virus scanners, defragmentation, cookie maintenence, and everything else associated with keeping a computer clean and in top form. For them, it's worth the $75/hr or whatever.

It's easy to get mad at SE for selling what you already know at a premium to the ignorant. I feel that every time I'm in Best Buy buying parts for my computer and I hear someone getting sold on a maintenence plan. I just shake my head and keep going.

The Free Market has a way of correcting itself. I can't see how Smoking Everywhere will continue to be in business in the long run if they don't adjust as these things become more popular. They're still, as far as I know, one of the few sellers that offer a 1 year no hassle warranty on parts, as long as you have a receipt. Perhaps, as Optsmk points out, a SE purchase will eventually pay for itself in the form of wear & tear replacements over the warranty period. I can't really complain about my own SE cig, and the one atty exchange I've had to do on it since April was handled without any problems.

-D4

[Rikki]

I'm going to the Better Business Bureau and filing a complaint.
I wish I had read up on reviews prior to buying my "SMOKING EVERYWHERE" e-cigarette.
WHAT A HORRIBLE EXPERIENCE and BAD, BAD purchase. I can't believe I actually gave them even MORE of my money in the separate atomizer purchase I NEVER RECEIVED YET. (1 month later!)

So, I went to the Ontario Mills Mall a couple months ago and bought the “SmokingEverywhere” gold kit for over $140. The salesman assured me I can bring it to him should something need replacing. He told me each filter is equal to 2-3 packs of cigarettes. A few days later, I made a trip to Las Vegas and attempted to us the e-cigarette during the 2 hour drive. I had to replace the filter cartilage 3 times before giving up. Almost as quickly as I replaced each filter, it “fizzled out”. Its best performance was extremely weak. Around November 2, I returned to the same mall and found that that salesman had been fired . In his place was an EXTREMELY rude and difficult woman with poor customer service. I returned to the mall twice this day to remedy the situation. With a receipt, she hurriedly replaced my atomizer as she was attempting to make a sale to another customer and my situation didn’t look good for her potential sale. Before I exited the mall, the new atomizer she just replaced carried the same weak performance as the one prior. I called SmokeEverywhere’s number, 1-800-613-0337 and told them of the situation. The representative at that number took my credit card number in return for sending out 2 atomizers. The second atomizer was “free for my trouble”. Fast forward to December 2, exactly one month from my order date. I called 1-800-613-0337 again because I had not received or heard anything from “SmokeEverywhere”. I was told I was not in their system. I informed them that I was charged $8.95 on November 2. I was asked to send proof of this on my bank statement to their email address. I was told their representatives are not authorized to give a second atomizer. I was told that, in addition to providing my bank statement by email, I need to send them the damaged atomizer to receive ONE replacement, not two, by mail. I was told to “keep your slick comments to yourself” by Sarah, a representative. While she was on the phone, I immediately sent four emails to 2 different email addresses that Sarah gave me, containing proof of the debit from my bank account. As her customer service soured, I asked for a refund since nothing had been received by me and Sarah replied that they have a “no refund policy.”

[Rikki]

Oh my gosh, Debbika!
This is what I did when the rude lady tried shooing me off!
I sat right next to her kiosk, DEMONSTRATING how my e-cigarette doesn't work.
She called security. Wow, guess you can't smoke EVERYWHERE.
Especially in front of the kiosk that sold it to me.
Sure, I was not getting results from my e-cigarette. Why should she care if I was standing 5 feet from her kiosk with my faulty cigarette?