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Big problems in little China in The E-Cigarette; Originally Posted by taz3cat e-mail them back and ask for more information on the reason they canceled your order and ...
  1. #11
    Ultra Member ECF Veteran K-Sound Krew's Avatar
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    Quote Originally Posted by taz3cat View Post
    e-mail them back and ask for more information on the reason they canceled your order and let us know what they say. It's probably business hours right now over there.Unless I got my time mixed up, which is very possible. I was late posting this so disregard.

    That second post was the response, they don't speak english over there
    That was one of the most comprehensable responses I have gotten from them

    Apparently US customs isn't letting the stuff go through
    I don't know why

    Maybe a supplier can chime in

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  3. #12
    Forum Supplier ECF Veteran Jaaxx's Avatar
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    I also had a liquid shipment sent back by Hong Kong customs, we're gonna try a different route.

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    Ultra Member ECF Veteran taz3cat's Avatar
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    K, I hope some from the suppliers has some Idea what is going on.
    actions speak louder than words, do a iittle everyday to save our PV's

  6. #14
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    I have contact 3 location in China all of them said they are not aware of any issue. Perhaps you may need to make seperate order, one for hard ware and one for liquid.

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    Quote Originally Posted by Rockbassray View Post
    I have contact 3 location in China all of them said they are not aware of any issue. Perhaps you may need to make seperate order, one for hard ware and one for liquid.
    What suppliers did you contact?
    I went with CT because I heard good user experiences

    The other middleman I knew nothing about

  8. #16
    Forum Supplier ECF Veteran halopunker's Avatar
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    I've never had any issues with stuff being snagged/refused. Did they say what they labeled the items description as?
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  9. #17
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    Quote Originally Posted by halopunker View Post
    I've never had any issues with stuff being snagged/refused. Did they say what they labeled the items description as?
    They never sent it
    They cut off all shipments to the USA

    I can't speak for other people in China, but CT refuses to ship to the US

    Whatever happened in the last few days

  10. #18
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    The only thing i saw lately was Ryuan, doing something .. Something in the effect of suing and shutting down a plant that was making e-cigs

  11. #19
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    Quote Originally Posted by Rockbassray View Post
    The only thing i saw lately was Ryuan, doing something .. Something in the effect of suing and shutting down a plant that was making e-cigs
    I saw that too, but the email said it had to do with an issue regarding US customs

    Before this, they were saying that they had a 99% positive tracking rate
    Then out of the blue
    Here is your money back, we can't ship to US anymore

  12. #20
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    Looks like pingonlines (ebay seller) has gotten around customs by routing through the UK Item number: 370165036578

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