Customs Charges

[petec33]

Hi All,

Order some eliquid last week and it has arrived today at my local delivery depot but is awaiting charges. I rang them up and i have to pay £21 to get the goods released is this normal has anyone else had this probelm?

Thanks
Peter

[Keef]

Hi pete,
If you are in the UK and the order is over £18 in value then 15% Vat is applicable.

Duty does not kick in until you have more than £120 of goods.

Out of that £21 charge the carrier if parcel Force will be taking a minimum of £8 to collect the payment.
Some carriers charge £15 and even £18 collection fee.

[trog100]

Hi pete,
If you are in the UK and the order is over £18 in value then 15% Vat is applicable.

Duty does not kick in until you have more than £120 of goods.

Out of that £21 charge the carrier if parcel Force will be taking a minimum of £8 to collect the payment.
Some carriers charge £15 and even £18 collection fee.

these are the rules... but from my experience and its extensive.. these rules simply do not get applied as they should be..

reality is 99 parcels come thru no charge.. one gets the rules applied.. 99 dont..

this is normal.. or it has been for many months.. a couple of days ago my UK postie brought me as she does most days.. lots of parcels from china.. no customs charges..

she also left me a little note saying 23 quid customs charges cant deliver.. do collect...

this was a returned SD for repair from the US..

basically having rules u dont stick to is par for the course in the UK.. its also pretty normal for UK civil servants..

rules are things they quote at u when u complain... not things they put into practice..

its also normal to deny not always applying the rules... never try accusing them of it.. they will talk to u as if u are "mistaken".. he he

just be lucky that most of the time they cant be arsed to apply the rules.. it suits us...

trog

[petec33]

Trog,

This is with Parcelforce who were your parcels with.
I now want to make a larger order but am a bit worried will i get charged more if it gets stopped again or is there a set fee?

Anyone know any suppliers / couriers that don't have these problems?

Thanks
Peter

[trog100]

Trog,

This is with Parcelforce who were your parcels with.
I now want to make a larger order but am a bit worried will i get charged more if it gets stopped again or is there a set fee?

Anyone know any suppliers / couriers that don't have these problems?

Thanks
Peter

most of our stuff is parcel force.. a lot royal mail not a problem.. and it runs into 200 quid type parcels often.. well within the charge limit.. u were just unlucky.. random chance.. pot luck.. no ryme nor reason...

there are no rules.. but unless things are changing... they might be.. stuff just arrives with no charge..

we split orders as much as possible.. try to avoid bigger ones.. spread your risk..

unreadable chinese labels seem to help..

trog

[rsmith76]

I just recieved a shipment from china and did not have any issues. I only ordered 100 ml. which was 5 bottles.

rsmith76