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E-liquid and US customs... in The E-Cigarette; Originally Posted by CaSHMeRe Welcome ... take a look around, you may be here awhile! You got that right CaSHMeRe ...
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    Quote Originally Posted by CaSHMeRe View Post
    Welcome ... take a look around, you may be here awhile!
    You got that right CaSHMeRe LOL

    Quote Originally Posted by bri1270 View Post
    Hey Steve, are the distributors having a hard time with customs as well?
    Some are, some aren't. Its the luck of the draw really ...

    Quote Originally Posted by 02BLACKTAWS6 View Post
    Update: Now have 2 orders still sitting in NY. One arrived there on Feb 25th. The other on March 4th. I really wish I had known that I would have to wait this long.... I am pissed. TW website never mentions this possibility. They say 10 days at worst.
    As the great CaSHMeRe once said! "Welcome ... take a look around, you may be here awhile!"

    Haha ... I really do hope for the best BlackTA. It should *Eventually* make it out OK, so you should have no issues.

    1 thing to note, I read somewhere that Jason was having issues getting juice to his USA supplier (not sure how it was shipped) but that it ended up getting sent back. You may want to find out if the address Jason is shipping from is Black Listed now that he had a shipment rejection. Just a thought ...

    P.S. = My PM Mailbox gets really full, really fast, so bear with me if it takes me a few days to get to your PM :) Don't forget, you can always contact us at info@puresmoker.com :)

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    You really cannot blame TW for US customs they are a law unto themselves.

    Cash I am guessing the TW order that was rejected came direct from China.

    I think he is now drop shipping the stock from the UK.
    As in sending in bulk to the US from the UK and then the TW US site is operating as normal.

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    Quote Originally Posted by Keef View Post
    You really cannot blame TW for US customs they are a law unto themselves.

    Cash I am guessing the TW order that was rejected came direct from China.

    I think he is now drop shipping the stock from the UK.
    As in sending in bulk to the US from the UK and then the TW US site is operating as normal.
    To be clear, I don't blame them at all. In fact, they managed to get my order to the US in two days. My issue is that I wasn't aware that a zero nic substance would be delayed for so long.

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    Its not just liquid that has this problem.

    I am in the UK and an item I ordered from the US (not smoking related in any manner or form ) disappeared for 15 days.
    I had tracking and it flew over the atantic in 24 hrs and then just sat there.
    I presume abandoned in a corner until someone had time to check it.

    Have also received items from the US 48hrs after payment.

    Just your luck at the end of the day.

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    Quote Originally Posted by Keef View Post
    You really cannot blame TW for US customs they are a law unto themselves.

    Cash I am guessing the TW order that was rejected came direct from China.

    I think he is now drop shipping the stock from the UK.
    As in sending in bulk to the US from the UK and then the TW US site is operating as normal.
    Haha ... No blame to TW at all. All the blame goes to our big brother (AKA: USA)

    Not sure if Jason ships from himself or China ... so have noooooo idea

    P.S. = My PM Mailbox gets really full, really fast, so bear with me if it takes me a few days to get to your PM :) Don't forget, you can always contact us at info@puresmoker.com :)

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    Quote Originally Posted by Keef View Post
    Just your luck at the end of the day.
    If that's true... I am officially .......ed.

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    Quote Originally Posted by Keef View Post
    Its not just liquid that has this problem.

    I am in the UK and an item I ordered from the US (not smoking related in any manner or form ) disappeared for 15 days.
    I had tracking and it flew over the atantic in 24 hrs and then just sat there.
    I presume abandoned in a corner until someone had time to check it.

    Have also received items from the US 48hrs after payment.

    Just your luck at the end of the day.
    I have had the same experiences with customs as Keef. On a monthly basis, I purchase on average 4 to 5 orders of clothing from the US and have been doing this for at least 8 years. There are times I received things within a 48 hour period. Other times, I had to wait up to 6 weeks, watching it through tracking, while it sat in customs.
    There seems to be no rationale that I can figure out, as to why something gets pulled by the customs people. I attribute it to being a random check. I've ordered from TW and China a week ago and I'll let you know how long these items take. TW sent me confirmation that it was shipped out on the 2nd. I'm hoping and praying they slip by our over efficient customs people.
    I am not going to get paranoid at this time, thinking that vaping supplies are blacklisted. There are too many other concrete things on my paranioc plate at this time, without adding more. LOL

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    we quote seven to eleven days for SDs.. they all get to the US in two days.. they do not sit in US customs they simply enter the US postal system black hole..

    we dont now where they sit... but it aint unusual for the customer to get them and they still track as being in NY..

    my usual answer now is dont worry we aint lost one yet and they arrive when they arrive.. and so far they always have..

    trog

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    Quote Originally Posted by trog100 View Post
    we quote seven to eleven days for SDs.. they all get to the US in two days.. they do not sit in US customs they simply enter the US postal system black hole..

    we dont now where they sit... but it aint unusual for the customer to get them and they still track as being in NY..

    my usual answer now is dont worry we aint lost one yet and they arrive when they arrive.. and so far they always have..

    trog
    That's good to hear. I was starting to wonder if I'd ever get them. Thanks

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    Quote Originally Posted by julliefishes View Post
    I have had the same experiences with customs as Keef. On a monthly basis, I purchase on average 4 to 5 orders of clothing from the US and have been doing this for at least 8 years. There are times I received things within a 48 hour period. Other times, I had to wait up to 6 weeks, watching it through tracking, while it sat in customs.
    There seems to be no rationale that I can figure out, as to why something gets pulled by the customs people. I attribute it to being a random check. I've ordered from TW and China a week ago and I'll let you know how long these items take. TW sent me confirmation that it was shipped out on the 2nd. I'm hoping and praying they slip by our over efficient customs people.
    I am not going to get paranoid at this time, thinking that vaping supplies are blacklisted. There are too many other concrete things on my paranioc plate at this time, without adding more. LOL
    Just to let you know, I placed an order with Vapor guys on March 3 and received it today. I am so thrilled that something I have ordered, has arrived safely. I now have as a beginning: e liquid, cartridges, USB passthrough, batteries and an atomizer. I will have to spend some time now trying to figure things out.

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