Button on top for index finger
Button on bottom for thumb
Either / Don't have a preference
Umm, I received my second Dura-C today. They are far from a rip-off.
Well Walrus, I agree with you, but also disagree. Ill tell you why. If you go into the forum for a different vendor that sells smiles, he deletes or alters posts that are negative, and replaces them with happy thoughts. Many agree that is unethical and misleads people.
There are always 2 sides to a story, and I think the purpose of public forums is to allow EVERYONE a say. So while I agree with you that Janty should be on top of this and taking care of their customers better, I disagree that it is wrong of others to tell the other end of the story, and yes be cheerleaders or fanboys or what ever label you prefer to call someone who you tend to not agree with.
By the way, I have no problem with complaining about a vendor, it helps consumers caveat emptor and forces suppliers to respond or lose business.
I have never had any dealings with Janty and they might well be a good, bad or inconsistent company. People are entitled to relate their experiences and state their opinions. What I find objectionable is, quote:
"I can't believe this site is allowing a clear ripoff company to have any space on here to try to steal from more people. I know I am FAR from the only one who has been ripped off by this company."
We have recently had the saga of a long standing member being banned for making potentially slanderous comments. I'm not an expert on US Law but in the UK a person is innocent until proven guilty in a law court. It's one of the side effects of living in a democracy but one I am happy to accept. So unless Janty has been found guilty of stealing in a court of law it is wrong to make a public accusation. I also do not believe in 'strongarm tactics' to solve simple problems but each to their own I suppose. They can stick to their guns and I will stick to my words.
Folks, we've been in contact with this individual several times and have issued a full refund for his purchase. There was some confusion as his paypal payment name/info did not match up with any of the other correspondence we received. As most of you know we are not a "Ripoff" site and try our best to run a reputable storefront. Thanks for everyones comments on this thread... Both the positive and negative.
It's hard to believe that this is the same company I deal with all the time. I have never had a bad experience. I was just about to pose a question, a simple thing really. I wondered if the people complaining remembered to add their order number in the comment section at PayPal. Something like that could conceivably cause great confusion in sorting out orders and trying to match names with PayPal ID's.