Tentative Plans for the relocation

**yssiM** · 06-18-2012, 03:31 AM

Hi Guys

boB has been spending every minute he has free preparing for the move. If you need to reach him please use orders@kickbassvapor.com to do so. We have a busy week and he'll be home this evening to help mix tomorrow and then he's back to meet with more inspectors and do more work.

We apologize if communication hasn't been up to par lately. We weighed closing an extra week as opposed to working this way, but felt it better to keep the store open as much as possible this week because it's looking more and more like we may be closed close to 2 weeks during this. If the inspections Tuesday go well we're looking at closing possibly this Friday and re-opening on Friday July 6th. That would leave us 11-12 days to get moved, set up, and take from the 30th (which is our youngest son's B-day) through July 4th to rewind and be prepared for the heavy ordering that will follow, while staying on schedule.

Bob said he'll be sending out a newsletter possibly tomorrow, or he may wait until after Tuesday, when we have a pretty firm idea of the exact dates of the relocation.

**MrWarspite** · 06-19-2012, 03:17 AM

so what your saying is...slam your site with orders now so he cant stop mixing till he falls over...got it!

But seriously, congrats on the move and keep up the great work

**medic123** · 06-19-2012, 11:30 AM

Hi there, congrats on the move.

**yssiM** · 06-21-2012, 05:31 PM

Thanks Vicki

The newsletter just went out and we're getting slammed with orders. We will stick to our word and stay open through tomorrow night minimum, but we may need extra time next week to process them all and will do our best to get them out as quickly as possible. We will not take any "offline" orders during this time and focus only on the site orders.

We also know we have a few PMs and will get to them, but please use orders@kickbassvapor.com for communication until we get through this. I will attach a copy of the newsletter below.

Hello KBV customers! :-)

Some of you are aware from reading the forums that we are relocating closer to St. Louis and have purchased a Home, and are looking into a retail location. Bob has been preparing the home and mixing facility for inspections, all of which were completed this week, while Tara and Missy keep up with incoming orders.

While this has taken place it has put a burden on us to which we have yet to experience, and as a result some communication may not have been up to standards which we pride ourselves on. The phone support has been a work in progress, and is an email based phone system which we have been waiting to convert to a land-line phone once in our new location.

The purpose of this message is to inform those of you that are unaware from the forums that we will be accepting orders this weekend and closing until July 6th if all goes as planned. We will only take whatever orders we feel we can process by Weds, and we anticipate that to happen sometime Sat. We have averaged a 48 hour turn-around on 90+% of orders, but we hope that people will be patient as we may be forced to use our 96 hour policy during this period due to heavy ordering. We want to give everyone a chance to order enough joose to get them through to when we re-open.

Lastly, we would like to take this opportunity to thank all our customers for their continued support in making KBV what it is today. We have made great progress and have achieved our goal of becoming a 24/7 store while not sacraficing quality in the process. We wish you all a have 4th of July and hope everyone is enjoying their Summer plans, as well as some relaxation and vacation.

Sincerely
The KBV Team

**harleydiva** · 06-21-2012, 08:09 PM

I'm glad I put in my order yesterday :-) Would be distraught without my Strawberry Pie.

Good luck with the move...take it slow and try not to wear yourselves out. We'll survive till you get settled.

**Zebassis** · 06-22-2012, 12:57 PM

Running low on joose! But, going to give you a break and save an order till you are set up.

Actually, have got enough to last, but was contemplating a fresh order, then got your mail. So I'll hold it a couple of weeks

Sent from my iPhone using Tapatalk

**Tuck** · 06-23-2012, 03:30 AM

And I have been going to Cat shows in St Louis so if you move cloer I might just get tomeet you in person. That would be so awesome

**JENerationX** · 06-23-2012, 03:46 AM

I now need big bottles of Rootbeer and Mocha Ice Cream at least...... Gonna have to ration it until you guys are back.... yeah I just got these small bottles 2 days ago, what can I say it's good stuff.