Paypal going after e-cig companies we got this today

**RexFollett** · 10-30-2010, 04:48 PM

PAYPAL is shutting down e-cig companies

--- On Sat, 10/30/10, service@paypal.com <service@paypal.com> wrote:

From: service@paypal.com <service@paypal.com>
Subject: Your account has been limited until we hear from you
To: #############
Date: Saturday, October 30, 2010, 5:50 AM

Dear ########,

We appreciate the fact that you chose PayPal to send and receive payments
for your transactions.

However, your account has been limited for violating PayPal's Acceptable
Use Policy. Under the Acceptable Use Policy, you may not use PayPal for
the sale of certain products that present a risk to consumer safety. To
identify products that jeopardize consumer safety, PayPal reviews laws,
regulations and other government actions, other available evidence, and
marketing content related to the product. The sale of e-cigarettes from
your jurisdiction is covered by this policy.

The complete Acceptable Use Policy can be found at the following URL:
https://cms.paypal.com/us/cgi-bin/ma...locale.x=en_US

To learn more about the Acceptable Use Policy, please refer to our Help
Center page here:
https://www.paypal.com/us/cgi-bin/?&cmd=_help

We are hereby notifying you that it has been determined that you are in
violation of PayPal's Acceptable Use Policy regarding your sale of
e-cigarettes on ########. To appeal the limitation on your
account, you will need to:

1. Remove PayPal as a payment option, as well as all references to
PayPal, including the PayPal logo and/or shopping cart, from your
website(s), ###########.

2. Submit the online Acceptable Use Policy affidavit.

To appeal your limitation, login to your account and select the "Resolution
Center" link. On the next page select the "Resolve" button(s) located in
the Steps to Provide More Information section and follow the applicable
instructions.

This is not intended to be an all-inclusive review or list of your Internet
sites in violation. Furthermore, the violations of the Policy described
above are not intended to be an all-inclusive list. It is the
responsibility of the user to ensure that all transactions comply with the
Acceptable Use Policy.

For more information about the status of your account and for instructions
on how to restore full use of your account, please login to your PayPal
account. We encourage you to log in and restore full access as soon as
possible. Should access to your account remain limited for an extended
period of time, it may result in permanent limitation.

Thank you for your prompt attention to this matter. If you have any
questions, please contact the PayPal Acceptable Use Policy Department at
aup@paypal.com.

Sincerely,
PayPal Brand Risk Management Department
PayPal, an eBay Company

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PPID PP1589

**RexFollett** · 10-30-2010, 04:49 PM

We need help everyone we cannot just lay down and let them walk over us.

**hiram13pm** · 10-30-2010, 04:59 PM

Screw 'em. Paypal is not the only game in town.

5 PayPal alternatives - Digital River (1) - FORTUNE Small Business

17 paypal alternatives for easier e-commerce.

Personally, I'm going to email any site I order from and inform them in no uncertain terms that unless they at least offer an alternative to paypal, I'll be taking my business (i.e., my money) elsewhere.

**HzG8rGrl** · 10-30-2010, 05:03 PM

This really is not new news. We have all known about Paypal's stance for some time.
It is their policy and we have no control of how they want to run their company. They are not concerned about the loss of business due to that specific policy.
They have asked us as consumers and business people to "Move On Along", and most have moved on and found new ways of money transfer.
Sorry for your inconvenience, though Paypal could care less.

**Fopa** · 10-30-2010, 05:19 PM

I just sent my complaint to PayPal.

**doots** · 10-30-2010, 06:05 PM

This has been PayPal's policy for almost 1 year now. This is why you dont see ecigs being sold by merchants unless they are located in another country such as China where US law does not prevail. Yes, Paypal sucks but it is their company..

You will need to get a merchant account and not all of them allow ecigs either.

Best to check with several suppliers to see who they use would be the wise thing to do.

Alertpay and Google both do not allow Ecig sales.

So best bet is your own merchant account if you want to stay in busiess.

**DaMulta** · 10-30-2010, 06:15 PM

Yep, and they will ban you forever if someone comments if you sell e-liquid/e-cig materals with a personal account. No forgiveness....

Also this is just in the US, and if you are outside of the US you can use paypal all you want. So if you have your company bank account based in the UK...Then you can charge your US base companies with paypal.... A little un-fair, but it's legal to do under their guidelines.

**Sdh** · 10-30-2010, 06:22 PM

This is why I don't use paypal. I cannot trust the product actually processing or arriving. A few vendors on this forum state pay by paypal. I would love to. However, I refuse due to the potential hassle. I would really order from them. I have asked if they would accept CC's. Hell I would even mail them a money order to try out the liquid.

**FreakyStylie** · 10-30-2010, 09:08 PM

Originally Posted by Sdh

This is why I don't use paypal. I cannot trust the product actually processing or arriving. A few vendors on this forum state pay by paypal. I would love to. However, I refuse due to the potential hassle. I would really order from them. I have asked if they would accept CC's. Hell I would even mail them a money order to try out the liquid.

I'm with you there. I actually hate the whole internet sales, instant gratification, banks making a percentage off each sale, fad that exists right now. I would prefer catalog (type) sales. Fill out the form, print form and send along with check or money order, receive product. It seems more personal to me. Of course, I grew up in that generation, so it is more familiar to me.

Also, "And that no man might buy or sell, save he that had the mark . . . ."