SmartCigs Halts Sales Pending FDA Investigation

[Momof3]

Does anyone know anything about this? Is this a company wide issue or relegated to this one seller?

SmartCigs : Home

[fenez]

That doesn't look good, investigations are never good

[anliszka]

Damn there crackin down.that sucks

[Momof3]

Last I heard things were being evaluated case by case and only those with health/cessation claims were being refused. The site makes claims of being healthier, so may be a packaging thing. Wanting to know if that's the case or has something changed and everyone's going to be having problems.

[Letzin Hale]

Does anyone know anything about this? Is this a company wide issue or relegated to this one seller?

SmartCigs : Home

I believe it is someone playing safe and not a specific FDA investigation into the company. Bulk orders into the US are coming in for more scrutiny and wrongly describing goods will only make the authorities more zealous. Larger orders require documentation and it is this that prompts 'investigation'. If you have the right import code, correct descriptions etc you have a chance of it clearing. By larger orders I mean several thousand dollars +. Most people do not want to risk losing that kind of money.
Alan.

[Jim Davis]

We're going to see this more & more. Look how fast suppliers are popping up. Most are OK, but there will be some who are just jumping on the bandwagon to make a quick buck, and have no business sense whatsoever. You'll see poorly constructed websites, lack of information on products, and when contacting them, you'll find a lack of business like attitude.

Investigations will start when things are mislabeled, and false claims are published. Noy to mention some suppliers my be bypassing certain federal business and import regulations.

We have a lot of excellent suppliers on board here with us. Stick with them.

[~kerri]

Recently the cosmetics industry has had voluntary FDA registration pre new pending regulations requiring same- perhaps this is similar? that's how I read it on the website anyways.

[Momof3]

Response from Intellicig
US Distributor FDA problem?

So there is an issue, but they're working on it. Until then order from UK, keep orders small and through Royal Mail and you should be okay. This is how I'm reading it anyways. One to watch I think.

If they do get it all sorted, it would be nice to know how in more detail.

[Letzin Hale]

Response from Intellicig
US Distributor FDA problem?

So there is an issue, but they're working on it. Until then order from UK, keep orders small and through Royal Mail and you should be okay. This is how I'm reading it anyways. One to watch I think.

If they do get it all sorted, it would be nice to know how in more detail.

Don't panic, just speak to the guys at Intellicig (John or David) and they will explain things to you. SmartCigs is the US MIDWEST distributor.
Alan.

[V-V]

Sorry if this is a dupe, I'm on a horrid slow connection and searching is painful.

SmartCigs

NO ORDERS are being taken, at this time, until FDA pending investigations are completed. Paypal has been disabled from checkout. Once FDA approved we will enable Paypal as your payment option. Sorry for any inconvenience.