Customer Feedback thread.

**Firefly13** · 11-06-2011, 10:33 PM

Always good for me, placed a couple of orders lately and got the same great service i've always had, fast order processing, no hassles, that's what counts for me.

**Tersur** · 11-17-2011, 11:00 AM

Shipping speed is what kept me coming back. When a batt goes out or your low on cartomizers you dont want a long wait!

**house mouse** · 11-17-2011, 11:18 PM

Great customer service!! I recently had an issue with a package that never arrived. That issue was fixed promptly and professionally. Great place to buy hardware. If anyone is on the fence about ordering from them, jump on in! You won't be disappointed.

**Kanlee** · 11-18-2011, 07:01 PM

I ordered a ego vv battery from litecig a couple weeks ago,it worked fine the first three times and then the battery contact quit working for some reason.After a couple emails to litecig they decided to send me a new one.Quick responses and good customer service.I could not of asked for any better help.
Do not know who I was emailing with but thank you.I have bought in the past and will continue to be a customer,as problems can happen with anything and how they take care of you when it does happen is important.
Again a big Thank You.

**VapoMonkey** · 12-02-2011, 07:07 AM

Yesterday at about 13:45(Est) I placed an order for 2 V.V. eGos and a spare charger, 13:52 e-mailed your order has been shipped, not even 10 mins went by and I'm receiving shipping notices. Nice LiteCig, very very nice!

On a side note: I have been a regular customer for usually cartos / attys for over a year, not a single order went awry, even with my big orders of 20-30 boxes of assorted attys, cartos, drip tips and other whatnots.

**Kanlee** · 12-03-2011, 12:59 PM

Originally Posted by Kanlee

I ordered a ego vv battery from litecig a couple weeks ago,it worked fine the first three times and then the battery contact quit working for some reason.After a couple emails to litecig they decided to send me a new one.Quick responses and good customer service.I could not of asked for any better help.
Do not know who I was emailing with but thank you.I have bought in the past and will continue to be a customer,as problems can happen with anything and how they take care of you when it does happen is important.
Again a big Thank You.

Cannot figure out how to edit this post,brain works slow in the morning.About two weeks ago received the replacement,but it was a bigger battery than the one I had.I had ordered the 900 mah and this one was bigger.I thought they only had two sizes in the VV Ego?I sent them a reply email asking about this but never received a reply.I guess it is a good thing that the first one crapped out as now I have what I ordered in the first place.

**Sgt. Pepper** · 12-03-2011, 01:11 PM

Great vendor Kanlee. LiteCig is 1 of 3 vendors I use exclusively and the 1 "issue" I had with an order was corrected pronto without any hassle. Nice to hear you had a good experience.

cheers,

**GroovyGI** · 12-06-2011, 08:23 PM

Fast shipping and great customer service. My wife ordered some Ego stuff for me and 510 T pink battery's and tanks for her the order was one batt short. She called Litecig and they sent out the missing batt right away. The order got here in 2 days, that's the great thing about having a supplier in the same state. Thanks guys.