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  1. #641
    Forum Supplier ECF Veteran shawnp1's Avatar
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    Hi, for whatever reason we never received any of the tickets you created. Were you using a cell phone, or a actual computer with a full browser?
    Litecig USA

    www.litecigusa.net

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  3. #643
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    Quote Originally Posted by shawnp1 View Post
    Hi, for whatever reason we never received any of the tickets you created. Were you using a cell phone, or a actual computer with a full browser?
    I was using my cellphone because my computer was down for a while. I'll go ahead and try again while my computer is working. Thanks.

  4. #644
    Forum Supplier ECF Veteran shawnp1's Avatar
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    We still have not received any email on them dancingheretik.
    Litecig USA

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    Ok. Finally caught my computer and my internet both working at the same time and emailed you from my computer this time. Hopefully, it finally gets through.

  6. #646
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    Yep, we got it.
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    Litecig USA

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  7. #647
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    Hi - Thought I'd share my experience with purchases & customer service from LiteCig from the last few weeks. I purchased an EgO DCT that malfunctioned - as far as I can tell, there was a blockage between the tank & the atomizer & the wick was burned after minimal use - & after contacting customer service I received a couple of terse e-mails that were quick to put the blame on me. There was no offer for refund or replacement & I purchased a Kanger Clearomizer as a replacement; this product, too, is faulty. It isn't effectively sealed between the tank, atomizer, & air chamber, & the device constantly sucks up a substantial amount of fluid into the air chamber. Maybe these are known issues (Buyer Beware!) but if so, it would be helpful to have some warnings attached.

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    I just realized, I never said thank you for your quick response. So, thank you!

  9. #649
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    I have ordered different items 3 times. The orders are always as described, the prices are always great(on most things) and the shipping is very fast.

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    I ordered an item, and now I cannot find any information on the order.


    I had gotten an order confirmation email from litecigusa saying
    "CustomerID# 73028


    Thank you for your order. Your order number is 232239, placed 11/21/2013 at 04:02PM. "

    When I try to find the order, there are no orders for the last month on litecigusa.

    USPS cannot find the tracking number either.
    ====
    edit
    ====

    got a response already

    "This order was flagged by our fraud system and cancelled and refunded. It was not placed from within the USA. We also do not ship to any freight or package forwarding companies."

    apparently they wont ship to package forwarding companies
    Last edited by edyle; 11-25-2013 at 03:32 PM. Reason: solved

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