Hoogs turn to Rant

[bornagainst]

Hoog...couldn't put it better myself.

There's a reason why many long term members don't post or offer help anymore....as it seems fruitless...but we will ALWAYS get the back of a vendor who walks the walk, and, TALKS THE TALK.

Fact is, we never questioned dropping the bucks on cigarettes...but for some reason the e-cig movement has given many people a certain sense of entitlement which is frightening.

There's nothing wrong with wanting good value for your money, but 90 percent of ECF complaints are borderline insane. Fact is, if we live in a world where we need to remind people DAILY that you and other vendors have no control over the USPS...we need to check ourselves.

The customer is NOT always right, and I am sick of hearing it. Fact is, often, customers are idiots. And I have no problem outing them as such.

[Bageone]

I'll take a Margarita, and please tell me who's pickin on you! Grandma throws a MEAN shoe!

Madvapes Rocks!

[asdaq]

Hoog, as mindless cogs go, you are easily my favorite, and as for happy customers, I'm on your list. Customer service and shipping has always been excellent-- order wednesday night, there on Saturday without fail and that is to Seattle.
As to point 6, I'll back off and be patient now, but I do stalk the inventory updates with a fervor.

Oh and make mine vodka with fried apple

[Bageone]

As to point 6, I'll back off and be patient now, but I do stalk the inventory updates with a fervor.

I love stalking inventory updates too!, I keep waiting for another from china to texas to china to wherever and back to china again. I know Hoog hated it but it was entertaining to watch for us inventory stalkers

[rosesense]

Well, from one mindless cog to another...that explains why after being sent the wrong item, you immediately sent the correct one without waiting to see if I would return the item (I did). I have had excellent CS and recommend you all that time.

As for the talk about something before you have it, don't mind us...we just like to play and poke fun at you and each other. I like knowing a new PV or product is in the works but I can see where we drive you nuts asking "is it here yet?"

Yes, there will always be some folks looking for a free ride or being pains. In the past when I defended a supplier (like I am doing here), I have gotten blasted with ugly comments. I have a friend who adds his stuff to my orders but doesn't expect to pay any shipping charges and always tries to get me to knock off a few dollars. That is below my costs. I have come to realize it is just the personality, way this man is and not to take it seriously.

Keep doing what you do, all will be good.

[sandyk]

Mark, your service is impeccable. I get the product very rapidly at my door 1st class. You have always answered any questions I have had honestly and politely. I thank you for providing good service and customer care.

You cannot please everyone all of time which goes for all walks of life...but I am well pleased. Keep up the good work.

[Kilroy]

I'm close enough to collect on the drink offer... On a more serious note, I think that your service is tops. I've placed three orders, about to place a fourth and its all good. I did have a problem with one order and it was handled quite professionally. I've reccomended MadVapes to lots of folks for just that reason.

[Rambosmurf]

Mark, you have a legion of supporters and are by far one of the best suppliers there is. Your shipping is second to none as is your support. There are people who will always complain even if you drove it to them in person. Same goes for breakage, usage, etc.
You always stand behind your items.
As far as us with the new mod, most of us were doing all those posts because we do like MadVapes so much and know how good your mods are. It was done by us more as a tease because we know how frustrated you were getting. We also know that some other supplier would have sent it out not caring about any future problems it might have and again, any other supplier we would have forgot about it a long time ago. But, we hang in there and tease you because we know when its done it will be worth the wait, shipped superfast to us and have great customer support behind it.
Not a lot of companies left that will do that or that have the supporters that you do.

PS: Capt and Coke will be great, thank you

[ab357]

Tell us how you feel Hoogie.

We're brats! Would you expect less? LOL There's a reason I insisted on you sending me business cards to pass out. You guys saved me from the Luci system! That piece of crap almost made me give up on vaping.

Almost forgot; I'll take whatever is the house's most expensive drink! LOL

[skydragon]

I will take a vodka and lemonade please. I'll give you a call from the local watering hole and you can give a cc number to the bartender.

Seriously though, to put it very simply you run a very good company Hoog. You can and should be proud of your accomplishment. I know I'm happy I found your business and it has always been a pleasure working with you.