Is this normal behavior from myfreedomsmokes?

[devilchild]

I placed order Saturday night. Check order status and as of 6:30pm EST it is still waiting to be shipped. WTH? E-mailed and no response back yet.
Also was browsing the negative shop reviews and see allot of company's that have negative reviews. Is there a default company that everyone here on the forum loves with fast shipping and great customer service.
Not liking these one man ran online shops. Does not seem the safest way to go.

[JC Okie]

Sorry to hear you're having trouble. I've ordered many times from myfreedomsmokes and they're always spot on. I just placed an order yesterday for some nic juice and heard back immediately. They have a 30% off nic juice sale (30nic) going on, so maybe they're swamped. The last order I made (less than a month ago) was here in about 3 days.

[Warren D. Lockaby]

I placed order Saturday night. Check order status and as of 6:30pm EST it is still waiting to be shipped. WTH? E-mailed and no response back yet.
Also was browsing the negative shop reviews and see allot of company's that have negative reviews. Is there a default company that everyone here on the forum loves with fast shipping and great customer service.
Not liking these one man ran online shops. Does not seem the safest way to go.

Hi & Welcome to ECF! I don't recall ordering from that company but if I did & had problems I'd remember it. Anyway *most* of the suppliers I've ordered e-cig supplies from are indeed one- or two-person operations and frankly I like it that way. From my experience they are more personally committed & responsive to keeping customers informed, satisfied, and coming back for more. There's also something less tangible involved I won't try to go into here, but stick around and give a few of them a try... I'm pretty sure you'll know what I'm talking about when you encounter it.

Hope you get more feedback from some of the more seasoned vets on this... you've raised an interesting point. Happy Vaping!

[Shilo]

Orders are taken care of during normal business hours and I think they got hit hard this weekend with that fantastic sale. I got my shipping notice today and I ordered the same night Saturday.

[yzer]

I have done business with several one-man vaping shops. Keep in mind that these people need time off like anyone else and weekends may not be business days for them.

I have no problems at all with orders shipping within one or two business days or even three days following legal holiday weekends.

Hoosier does very well in my book and gets my business for hardware (cartos, accessories, etc.). I suspect Vapor for Life (V4L) is not a one-man show but I like them for the e-liquids.

Nothing beats making online purchases well before you run out of supplies. I learned that while restoring and maintaining a vintage wooden boat.

[base234]

MyFreedomSmokes is a standup company with normally great customer service. And Chris is a standup guy. He will take care of you.

[devilchild]

Well just got a shipping update e-mail which is good but do not like this. Still have not had e-mail back from customer service. My fist week vaping, kit I ordered was for mom. I have people lining up left and right asking me about it. They know me and how much I use to smoke and have been off analogs for a week now. She is already wanting for me to order more for family members. None family members are asking where to go and what to buy. Thought sense myfreedomsmokes was based in NC and I am in Atlanta it would be a slam bam thank you mam. Guess not. Just dont want to turn loved ones onto this and have them jumping threw hoops to get gear n juice.
Thanks for any info on other places. Think I am going to tell everyone to stick with analogs for now.

[Rocketman]

Ordered Saturday and just got shipping update e-mail on first business day?
and posting complaints in the forum already.

These shops are not like Amazon.com.

When you get a little further along, and a battery dies, or you run out of cartridges, or a charger dies and you have to wait hours and hours for the mail to arrive, the stress will drive you back to smoking.

In order for this substitute for smoking to be effective you will have to chill just a tad.

I believe in vaping. I'm telling everyone I know to give up the analogs.

Hope vaping actually works for you in the long run.

Rocketman

(you may now reply and call me anything you want )

[devilchild]

That is why I was asking about other none one man shops. I never said I was the most patient person either. Hence my questions. I have ordered stuff online before, on a Saturday night. By noon Monday I usually have tracking numbers and confirmation e-mails. Never said It was wrong, just asked if it was normal behavior and stated that I am not happy/ lil worried cuess a business I have never dealt with had not shipped my product by closing of that business day.

[Elendil]

Unfortunately suppliers cannot respond in the New Members forum by design. Once you hit 5 posts I will move this to an area where the supplier can respond.

In the meantime have you tried calling them? There phone number is right on the website. It is 704-545-7175.