good info. I have been looking at mods to purchase. I'll steer clear of him now. thanks
good info. I have been looking at mods to purchase. I'll steer clear of him now. thanks
I wasn't a purchaser of the vapezilla so my rants have nothing to do with the issues from over a yr ago.. My rants stem from current customer service issues with ecigmods and the 5v vape360 tube mod.
So here is an UPDATE:
I was finally contacted after NUMEROUS emails & tickets and weeks of waiting (mod broke beginning of june) .. I was told to send it back and if he decides that it isn't my fault that it's broken then he will either fix it or send me a replacement. It was sent back yesterday so we will see where this goes...
He stated that the issue might be because of faulty regulators but that was also the reason he gave me when I contacted him previously about how long I had been waiting to initially receive the mod.. so I don't know how that could be to blame since he supposedly didn't send my mod until AFTER he had already gotten new regulators and replaced them.
I am not trying to personally attack this company/person but I have never run in to customer service issues like this. It states on his site that he usually responds to emails/tickets within a few hours.. It took a few weeks for me to get any kind of response. I also seen a thread on here with someone who had been waiting about 3 weeks for a juice & carto order from ecigmods.. I don't know how that turned out but I know I am not the only one with RECENT issues that do not stem from vapezilla
From what I have read here can I take it that any broken Link to a vendor on here should be avoided ?? I have just had one !!
I am not really sure about ALL broken links but I know that the ecigmods link is that way for a reason
I read his response and how he knowingly gave customers a bad product. I also read how he dealt with it. Honestly, I think many people focus too much on negativity and can't wait to rip someone a new one through reviews of a product. For some it's like winning a lottery. There's no doubt this guy is running his business with a lot of inexperience and the post he left is a perfect example. However, others appear to have no problems. If he was a scammer I'd expect some legal action which hasn't happened. If you sent him money for a product he hasn't shipped, for whatever reason, followed by some bickering back and forth is nothing short of vindictive behavior for both parties. The money can be refunded if pursued properly. All monetary losses can be recouped in the end but then it would no longer be justifiable to call him a scammer. Plus it's more fun, right?
Dario, you should see some of the YouTube videos for this "product", if you can call it that. Inexperience is a poor excuse for this type of product and service.
Vaping my head off since 17 Sep 10:
Riva/eGo/Chameleon/Indulgence/DSE801 Nomad
If it tastes good, VAPE IT!
I said he shipped a defective product, no doubt. I am not defending him either. I also agree that no one should order from him until his operation becomes more respectable, if ever. I don't agree with the scammer label. it seems a bit sensational. Also, putting his operation in that category is an insult to real scammers.
no worries.
EDIT: Yep, I saw four videos on it per your request. No doubt it's a real piece of sh*&^! I would never try to defend that.
Last edited by Dario; 06-23-2011 at 10:27 PM.
My problems with him are..
#1 It says he answers emails/tickets within a few hours.. I got a response 3 weeks later, only after sending an email stating that I was no longer going to wait for a response but instead going to contact my CC company & the BBB
#2 His response had some very negative things to say about the ECF community and he stated that he was told if he wanted to come back he could but he just chose not to.
#3 He said that the mod could either be broken from user error or a faulty regulator. I HIGHLY doubt it is faulty regulators since that was the excuse for why my item was shipped to me so late AND I also found that same excuse for the vapezillas on ECF over a yr ago. And it isn't user error because I never dropped it or tried to modify it in anyway. I had it for two weeks and it's looks the exact same way it did when I received it..
But he did have me send it back so like I said before, I'll see where this goes..
Last edited by abraxis669; 06-24-2011 at 01:41 AM.
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