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| New Members Forum New to E-smoking with plenty of questions? You are welcome to ask them here in this forum. |
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| | #111 |
| Member Join Date: Oct 2009
Posts: 1
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My new starter kit, right off the bat the catridges leaked and also leaked from the two air vents on the sides. I ordered from the site what I thought was a case and instead rec'd a atomizer. They finally sent me a case and I rec'd a second case. I am a honest person and returned the extra case along with sending back my e-cig for them to fix. Now they say they do not have my e-cig. Their customer service is HORRID. I, in one day, was put on hold 11 times, my call disconnected "accidentally" 6 times, talked to 5 different reps. before 1 was able to sort of help me, told 5 different stories of where my package was and what they rec'd in it and treated and talked to in the most rude and insulting manner. Does this company understand customer service? Now I am without my e-cig and I am going to have to purchase a new one. I was on the phone from 10:30 am till 2:12pm all in one day and only got a head ache and no answers. They do not have a return policy/procedure for returning defective merchandise. I was told to just return it with a letter of explanation and my contact info and address. Now I am Out Of Luck. Does anyone have any recommendations for a E-Cig that works and a company with great customer service as well as variety of flavors of cartridges.
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| | #112 |
| Member Join Date: Nov 2009 Location: preston, ct
Posts: 2
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This company is the biggest rip off. just check the better business website and check them out They have a "F" rating and they ripped me off for over $100. i wish i had checked them out first. good luck all
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| | #113 |
| Member Join Date: Nov 2009 Location: preston, ct
Posts: 2
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I canceled my smokingevery order and tried ritesmoke, i got my e-cigs and i love them in 3 days. i week after i canceled my smokingevery order(which i never received) they took $99.10 from my bank account along with the $9.95 for the trial offer. ritesmoke is cheaper and they work so far and their customer service never hangs up on you. good luck
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| | #114 |
| Super Member |
hi all smoking everywhere is my 2nd starter kit,, was ordered online so far, no major issues with it, and the cleaning feature worked for me ok however, im not able to find carts, etc in my town,,so i must order carts etc online the first ecig i got was nova smoke? 1 bat 1 atty, no manual, no juice 5 carts ill keep ya'll informed it smokingeverywhere ecig starts to behave badly if it does, this witch might turn into a toad lol sorry 4 all who have had issues with this brand, im sending u good juju |
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| | #115 |
| Super Member |
this noob has quicky question about smoke everywhere ecig? How many drops does it take ya'll to refill a used cart ? i put to much and yucko lol all in my mouth lips, icky.. should i refill until the top of cart glistens? with out seeing any bubble? 3 or 4 drops? your answers would help me greatly... |
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| | #116 | |
| Full Member Join Date: Sep 2009 Location: El Paso, TX
Posts: 73
| Quote:
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| | #117 |
| Super Member |
thank you so very much wakadoo eta, im having issues getting vapor now? arggggggggggglol battery charged but very lil vapor comming thru i guess ive to find the right technique for smoking my ecig im going to read in the newbie forum for tech issues with this thing ![]() |
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| | #118 | |
| Registered Supplier Join Date: Nov 2009 Location: Santa Cruz, California
Posts: 180
| Quote:
Incidentally despite my calling them and receiving what I was told was the one time sale price of $49.99 (as opposed to the $14.99 trial with $99.99 at the 14 day mark!)for my SE brand they charged my debit card $18.99 last Friday! I have received nothing further from them and signed up for absolutely NOTHING! They will be getting a harsh call from me tomorrow with a demand to refund that money! As stated in earlier posts I find it sickening that SE is one of the brands tested by the FDA and is representing all of us in the fight!!! Incidentally to any newbie reading this you can go to a reputable source such as cignot.com and get a quality, and highly recommended, PV (Joye 510) with all the same accessories as you would get with the SE kit for $35.00!!! In fact you get two with the kit and from the moment you receive it the difference will blow your mind (will also tick you off that you got scammed by SE)!!! Side note: The time on my signature does not reflect the two weeks prior in which I had the SE brand as I don't even consider that as time spent being a vaper! | |
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| | #119 |
| Super Member |
the new kit that i ordered from smoke anywhere on 12-2-09 the one i said so far was working great? i eat my words now, nothing but trouble from it.. bats wont stay charged, atty doesnt work, etc.. ive emailed the company that i purchased it thru, hoping to hear back from them so that i can return for a refund.. their website says i have 30 days to return for refund... chit chit chit arggggggggggg! ![]() eta, however, i did find a place to buy my nova smoke parts for model 401 series and i should be getting new atty and bat for that 1.. |
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| | #120 | |
| Full Member Join Date: Sep 2009 Location: El Paso, TX
Posts: 73
| Quote:
I'm sorry to hear that . I myself *HATED* my smoking everywhere ecig. Used it for a whole whopping 2 days before I said to heck with it. You might want to try a Joye 510. The battery life can suck depending on how much you smoke but they do charge pretty quick. Cignot your Midwest Electronic Cigarette store. sells unboxed kits for $35 which is pretty dang good. Thats the only one I can vouch for ATM (wife put a stop to my crazy e-cig spending! ). Good luck though. Best advice I can give is to not give up and find your niche.
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