Long time...

[Brady]

ordered my 402 on the Oct 26th, shipped out and has been sitting "inbound into customs" since Monday Nov 2nd..

I am getting really impatient.

I AM though seeing a LOT of "good" news items on Rueters about the e-cigs lately though!!!

I want mine....

[breakfastchef]

You do not say who or where you ordered from. I am assuming your order was from a supplier in China. I received my orders from both heaven Gifts and BestECig, maybe six or eight in total, arrived to me within 5-8 days. Inbound into U.S. customs is generally not a problem. If you ordered a large amount of e-liquid, though, I understand that can be a red flag. Keep watching you tracking number. Several times, I received my shipment while the USPS website still showed it in customs.

[Brady]

You do not say who or where you ordered from. I am assuming your order was from a supplier in China. I received my orders from both heaven Gifts and BestECig, maybe six or eight in total, arrived to me within 5-8 days. Inbound into U.S. customs is generally not a problem. If you ordered a large amount of e-liquid, though, I understand that can be a red flag. Keep watching you tracking number. Several times, I received my shipment while the USPS website still showed it in customs.

absolutly e cigs, two starter kits and some extras. you give me hope hehehehe

Thanks Breakfastchef!

[Fedor]

Remember that if you order from China, your 26th could well be the 27th for them. And if you order in the wee hours of the 27th (for them), your order would then be shipped on the 28th.

My standard waiting time has always been around 6-7 days but different members have recorded faster times.

I'm sure there is a good explanation for the little delay. These people are great to deal with. Email gets answered in no time. Always delivered quality stuff to me and have been a happy customer for more than 10 months.

[hittman]

I have not ordered from them yet but have heard many good things about them. I am sure your order will arrive soon. I made the mistake one time of using the cheap shipping from Heaven-gifts and it took like three weeks to get my order. Their normal shipping is not like that but I went cheap and paid for it by waiting for what seemed like forever.

[Brady]

yeah, I ordered it on the 25th - confirmed on the 26th (China time) and then things moved on accordingly but seem to have stalled out in customs (today is the 6th) and my 402 hasnt come.
I did email them and they got RIGHT back to me which I was surprised about.
I am antsy, excited, anxious and nervous all at the same time right now..

[Fedor]

yeah, I ordered it on the 25th - confirmed on the 26th (China time) and then things moved on accordingly but seem to have stalled out in customs (today is the 6th) and my 402 hasnt come.
I did email them and they got RIGHT back to me which I was surprised about.
I am antsy, excited, anxious and nervous all at the same time right now..

Like i said, this should be an isolated case. Should be a case of typical EMS/USPS inefficiency. I'm sure you'll get it soon. Once it is outbound from customs, it can reach as soon as 1 day according to some forum members.

[Brady]

Still nothing..

[Silence]

mine order arrived at customs today... I ordered it on Nov 5th Ky time hopefully i'll see it before the weekend.

[steven.rn]

Still nothing..

Something is way outta whack on this shipment. Pretty sure it's USPS. My last shipment of anything said "inbound into customs" a day after I got it. It's like they didn't trigger the "outbound" message and the only thing that changed it's status was when the carrier entered her delivery information (yah, me and my carrier are now on a first name basis since e-cigs).

I'd bet customs let it go a long time ago. I'd go haunt my local post office and make 'em hunt it down.