Closed Thread
Page 1 of 2 12 LastLast
Results 1 to 10 of 20
SmokingEverywhere BS email conversation in The E-Cigarette; I almost got suckered in by these people but then I found this forum. Well, I emailed the local distributor ...
  1. #1
    Full Member ECF Veteran
    Join Date
    Jan 2009
    Location
    Rhode Island, USA
    Posts
    130

    Default SmokingEverywhere BS email conversation

    I almost got suckered in by these people but then I found this forum. Well, I emailed the local distributor of these rip offs asking what justified their insanely high price. This is their response:

    In any industry there are leaders and new companies trying to get a share of the market. The reason there are cheaper alternatives is that in China there are several factories making similar products. There will always be competition but what seperates our company is one: Smoking Everywhere is the largest electronic cigarette company in the world. We own the manufacturing facility in China, this lets us guarantee the product for a year. If you look at the small print on all those other websites - they might have a 30 day or 14 day guarantee. We as in Clean Cigarettes will guarantee this product for life because of our commitment to helping people stop smoking and that the product is so good we are comfortable in doing so. Smoking Everywhere just bought out the second largest company in the US - Njoy.

    Essentially most these devices are similar on how they work, but another difference is that our product has all the health dept requirements that insures our product is safe. We stand behind our product and we aren't going anywhere. Most of these internet sites that are selling electronic cigarettes are some guy working out of his basement. Perfect example: I was able to buy a different electonic cigarette before we became a distributor for Smoking Everywhere, I would of loved to stay with them because thier pricing was lower, but two weeks after I made my purchase they were unable to sell me anymore products (cartridges) because they haven't ordered anymore yet? Small operators aren't set up to handle the volume our company is doing so that is why we are working with the largest and most established in the industry. Bottom line is go ahead a buy one from some individual on ebay or amazon and see what kind of service you recieve and what kind of guarantee you will get. We base our sales on personal relationships with our clients and are there when they need anything - not some email on the internet. Also check on the actual govt approvals these small guys have. Our product is superior in flavor, mechanically our batteries last longer and they are guaranteed for life.
    thanks for your interest in our products and good luck with your goal to stop smoking tobacco cigarettes.
    Sincerely,
    Frank Simotics

    and one from the other head of the distributor:

    before we became a distributor of this product Frank tried other electronic cigarettes. The filters tasted not as good, and the first company we tried the electronic portion of the cigarette kept breaking down. This is the Rollys Royce of the companies and the most reliable. I have been to their warehouse in Florida and they can provide the product instantly, they are never out of stock. We also like the feel of the cigarette, and it is not in anyway a rip-off. The most important thing is that we offer a lifetime gtd to our product, if it wasn;t really good we could never do this. I addressed my concerns to Frank and as you can see below this was his response. Thanks for your help.

  2. Advertisement
  3. #2
    Full Member ECF Veteran
    Join Date
    Jan 2009
    Location
    Rhode Island, USA
    Posts
    130

    Default

    Please note that those emails were from an indepent contractor who distributed the SmokingEverywhere product.

  4. Advertisement
  5. #3
    Full Member
    Join Date
    Jan 2009
    Location
    PNW
    Posts
    19

    Default

    That response is laughable on so many levels. Actually it is a great deal of outright lies. Incredible...

  6. #4
    Forum Supplier ECF Veteran leaford's Avatar
    Join Date
    May 2008
    Location
    shenzhen China
    Posts
    6,553
    Blog Entries
    4

    Default

    Providence, may I crosspost that letter on my blog? I am building a warning page about them.

  7. #5
    Forum Supplier ECF Veteran leaford's Avatar
    Join Date
    May 2008
    Location
    shenzhen China
    Posts
    6,553
    Blog Entries
    4

    Default

    My responses in red.

    Quote Originally Posted by providence View Post
    I almost got suckered in by these people but then I found this forum. Well, I emailed the local distributor of these rip offs asking what justified their insanely high price. This is their response:

    In any industry there are leaders and new companies trying to get a share of the market. And crooks, thieves and scammers. The reason there are cheaper alternatives is that in China there are several factories making similar products. True. There will always be competition but what seperates our company is one: Smoking Everywhere is the largest electronic cigarette company in the world. False. We own the manufacturing facility in China, False. this lets us guarantee the product for a year. And there is a long list of complaints about your failure to honor that guarantee. I can guarantee it won't rain all year, too. If you look at the small print on all those other websites - they might have a 30 day or 14 day guarantee. True. And if they honor it, that's better than yours. We as in Clean Cigarettes Gotta look that up. will guarantee this product for life See above, and I thought it was for a year? because of our commitment to helping people stop smoking and that the product is so good we are comfortable in doing so. Smoking Everywhere just bought out the second largest company in the US - Njoy.
    Explaining the shocking decline in their reputation for customer service.

    Essentially most these devices are similar on how they work, but another difference is that our product has all the health dept requirements that insures our product is safe. I'm sorry, the health department? Of what, Florida? The US doesn't have a health department. We have an FDA, and we all know they haven't approved these as safe. We stand behind our product and we aren't going anywhere. Sadly. Most of these internet sites that are selling electronic cigarettes are some guy working out of his basement. Honestly. He's working HONESTLY out of his basement. Again, better than you. Perfect example: I was able to buy a different electonic cigarette before we became a distributor for Smoking Everywhere, I would of loved to stay with them because thier pricing was lower, but two weeks after I made my purchase they were unable to sell me anymore products (cartridges) because they haven't ordered anymore yet? OK, sadly this is true. Of course, that also says something about his success, perhaps because he is HONEST and honors his guarantee? Small operators aren't set up to handle the volume our company is doing so that is why we are working with the largest and most established in the industry. Bottom line is go ahead a buy one from some individual on ebay or amazon Amazon? That's Njoy! You just said you bought them! You just dissed yourself, genius! and see what kind of service you recieve and what kind of guarantee you will get. The same kind you give, you own them. We base our sales on personal relationships with our clients and are there when they need anything - not some email on the internet. Yes, you are there being rude, yelling at them, calling security, threatening to call the police, and refusing to return their money. Thanks so much for "being there," jerk. Also check on the actual govt approvals these small guys have. Same as you, none. Because there is no government approval. Our product is superior in flavor, 8 basic flavors, compared to others with a dozen or more. mechanically our batteries last longer and they are guaranteed for life. Again with the life thing. Is it a year or for life? thanks for your interest in our products and good luck with your goal to stop smoking tobacco cigarettes.
    Sincerely,
    Frank Simotics

    and one from the other head of the distributor:

    before we became a distributor of this product Frank tried other electronic cigarettes. The filters tasted not as good, and the first company we tried the electronic portion of the cigarette kept breaking down. This is the Rollys Royce of the companies and the most reliable. Funny, that's not what your customers say about them. I have been to their warehouse in Florida and they can provide the product instantly, they are never out of stock. Never out of stock of crap. Gee, that's swell. We also like the feel of the cigarette, and it is not in anyway a rip-off. $150 for a supermini is a rip-off. A warranty no one can use is a ripoff. The most important thing is that we offer a lifetime gtd to our product, if it wasn;t really good we could never do this. Wow, I guess it is for a lifetime. I plan on living a good long lifetime. I guess I'll never need another one, huh? Jerk. I addressed my concerns to Frank and as you can see below this was his response. Thanks for your help.

  8. #6
    Full Member
    Join Date
    Jan 2009
    Posts
    21

    Default

    Hmm, if the gurantee the product for 1 year and the batteries for life thats a good deal I would imagine. If you only need 2 atomizers a year (One to keep while you send the other away to be replaced) and you get a few extra batteries that will last your for life than I would think it is a hell of a good deal. But I would think "life" refers to the the life of the product, but what is the product? Is the product the cart, the atomizer, the battery? A combination of some of these? I would think a clarification is in order.

  9. #7
    Full Member ECF Veteran
    Join Date
    Jan 2009
    Location
    NJ USA
    Posts
    108

    Default

    Is this the company that the shyster Jose Canseco is shilling for? I have heard more complaints about this company than all others combined.

  10. #8
    Ultra Member ECF Veteran
    Join Date
    Apr 2008
    Location
    the Netherlands
    Posts
    1,210

    Default

    I think you guys are reading 'guarantee for life' wrong... when they guarantee a battery for life, they are probably talking about the life of the battery... when it's life ends, so does your guarantee...

  11. #9
    Full Member ECF Veteran
    Join Date
    Jan 2009
    Location
    NJ USA
    Posts
    108

    Default

    That doesn't make sense, a guarantee should be for as long as you own the ecig that came with the battery. Regardless of semantics, they should give you a new battery if yours breaks/no longer holds a charge, that's only good business.

  12. #10
    Full Member ECF Veteran Catman51's Avatar
    Join Date
    Dec 2008
    Location
    Los Angeles, CA
    Posts
    107

    Default

    Rolls Royce? WTF, oh yeah, it produces low emissions???
    Steve M

Closed Thread
Page 1 of 2 12 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

SEO by vBSEO