Janty remove Dura

[shadow]

i see Janty eu and janty usa have stopped selling the dura due to all the reliability problems, lets see how the Dura C fares......

[sanneke]

I'm not holding my breath.

It might take 4 adjustments before they have it right, just like the kissbox last year.

[Fedor]

It all depends on the manufacturer, Joye Tech.

[shakey ceasefire]

i ordered the dura last week and now it's gone from the site. I wonder what that means? I emailed the customer service link in my confirmation email today, waiting for a reply...

[Beequeen]

I emailed them today too, shakey. After wrangling for almost a week over whether or not to do a pre-buy for the Dura (part of the mind wrangling was over the shipping cost), I finally broke down...and now it's gone!? Also, I read failry glowing reviews about it before ordering...but now I'm reading about all these problems, lol! Oy.

[mixxy]

I ordered the Dura on the pre-order too... and have been having 2nd thoughts ever since... after I kept reading about more and more problem with them. I feel even worse now that they are coming out with the Dura-C and not even selling the other one anymore? Sheesh.. it hasn't even shipped yet!

[shakey ceasefire]

I know,I was really looking forward to getting my Dura!

I just started this last week... I got an npro (because I didn't know any better), but even that has been good enough to cure me of smoking - but after reading these forums I realize that none of these devices are 100% reliable. I really hope I get *something* from Janty before my npro craps out...

I really don't want to relapse and start smoking analogs again.

[Beequeen]

mixxy, I know! I wonder what's going on. I think I read that the Dura C was coming out in March. Does this mean we get the "junky" ones :-p?? Maybe ours will have the new, improved battery? Lets cross out fingers! Maybe we'll love it!

[mixxy]

Originally Posted by Beequeen

mixxy, I know! I wonder what's going on. I think I read that the Dura C was coming out in March. Does this mean we get the "junky" ones :-p?? Maybe ours will have the new, improved battery? Lets cross out fingers! Maybe we'll love it!

Hi Beequeen:
I've been reading all the posts on this thread: Janty thread - q&a

The last post (at this time) made by Ludo (with Janty) was this:

We ares sorry to announce that we have decided to retract the normal DURA auto batteries until further notice because of the too high failure percentage. We are working with JOYE to help them improve these batts.

Those who ordered a pre-sale normal "auto batteries" DURA set can mail Jeff for the US, at jeff@jantyusa.com or Harry at dispatch@jantyshop.com for Europe, mentioning their order number and ask for a free DURA-C batteries replacement.
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http://www.jantyshop.com - Original Manufacturer and Supplier

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I'm STILL not clear on what this means... whether our pre-orders for the Dura will go out with the 'bad' batteries.. that will later be replaced with Dura-C's... or whether we will not get our kits until March when the new ones come out?? I did email Jeff to ask (and pasted in this info from Ludo) so will have to see what he says. I'm on the fence now about whether I want the Dura at all, even with the "new improved" batteries.

[shakey ceasefire]

Originally Posted by mixxy

Hi Beequeen:
I've been reading all the posts on this thread: Janty thread - q&a

The last post (at this time) made by Ludo (with Janty) was this:

We ares sorry to announce that we have decided to retract the normal DURA auto batteries until further notice because of the too high failure percentage. We are working with JOYE to help them improve these batts.

Hey there, Jeff just returned my email... he said the following:

"We'd be more than happy to switch your order to a Dura-C. Basically the only difference of the C model is the new updated manual battery that will fix previous issues we've experienced with the other batteries.

There's a couple of things we can do here.

1. I can send your original order out with the standard dura batteries. Once the Dura-C batteries arrive (Should be sometime later next week) we can ship two of the new batteries in exchange for the old ones. We'd basically just need you to drop the old batteries in an envelope and mail back to our offices.

2. I should have the complete Dura-C sets available later next week and we can change your order to this. We would ship your order as soon as they are available.

Please get back to us and let us know how you'd like to proceed.
"

Awesome, thanks Jeff!