Best Stateside warranty

**hodesworthe** · 03-03-2009, 04:46 PM

My favorite site just dropped their warranty from 6 months to 3. Wanted to know of sites offering long warranties that are based in the US.

Thanks in advance.

**SannerSays** · 03-03-2009, 04:52 PM

What site was this that dropped their warranty?

**hodesworthe** · 03-03-2009, 04:55 PM

e-smokey treats

**SilverBraids** · 03-03-2009, 05:08 PM

So far, SmokingEverywhere is still keeping up their 1 year warranty... I don't know how long that will last, but if you can find a deal on it online for like $40 like I did, instead of buying it for $150, then it's a good deal...

**ZambucaLu** · 03-03-2009, 05:28 PM

I'd be leery of smokingeverywhere:

First off, there’s the “vile culprit”, Smoking Everywhere, LLC. They describe themselves as “a Florida based company pioneering in electronic smoking products,” who have “both Resellers and Store Locations in Major Malls around the country.”
Their websites are Electronic Cigarette by Smoking Everywhere E-Cigarette and Electronic Cigarette. They have Super-minis (the KR808 according to Parked), Classic Penstyles, E-Cigars, and an E-Pipe.
They have been featured on The Bob Rivers Show and on local news segments. The video clip of the local news show is a redirect site which links to a deeply discounted outlet of some sort.
Those are all the sites I was able to find of theirs, but if anyone knows of others, please e-mail me at the address at the bottom of the article.
Smoking Everywhere is the source of the complaints. Their main websites have outrageously expensive e-cigarettes, and make the usual exaggerated claims about cartridge and battery life. They claim to offer a warranty, but they state their no returns policy explicitly: “*Please note that as per our terms and conditions, we cannot accept returns on unwanted items once used.”

This was provided by Leaford here:

Leaford - An E-Smoker Forever! -|- Leaford’s reviews, E-Cigs, E-cigarettes, electronic cigarettes, e-pipes Blog Archive The Who What and Where of Smoking Everywhere, Smoke Everywhere, and Smoking Anywhere?

Lu

**Kate** · 03-03-2009, 05:44 PM

Njoy have a years guarantee.
Janty have a six month guarantee on hardware except batteries, they have three months.
LitecigUSA used to have a six month guarantee, I don't know if they still do.

I agree with Lu, think twice before giving your money to SmokingEverywhere. They rip people off and their products aren't great.

**Catman51** · 03-03-2009, 05:48 PM

DO NOT, I repeat, Do Not deal with SmokingEverywhere. I don't care if they put out a lifetime guarantee, they're crooks.

**ZambucaLu** · 03-03-2009, 05:50 PM

Kate,

Did you see the addendum at the bottom? I don't deal with either of these companies so I have no first hand knowledge:

[EDITED TO ADD:]
I just found out yesterday from ECF member Providence that Smoking Everywhere recently bought out Njoy, explaining the shocking decline of Njoy’s once legendary customer service.
A letter from Smoke Everywhere Distributer Frank Simotics, shared by Providence via www.e-cigarette-forum.com:
“Smoking Everywhere just bought out the second largest company in the US - Njoy.
…
Sincerely,
Frank Simotics”
The original is here: http://www.e-cigarette-forum.com/forum/new-members-forum/5832-smokingeverywhere-bs-email-conversation.html

Lu

**Kate** · 03-03-2009, 05:52 PM

I read that a while ago Lu but wasn't sure if it was just a rumour. It's the way of business these days I suppose.

**Kate** · 03-03-2009, 05:57 PM

Marian at vaporcig.com has a killer warranty deal that might be worth checking out Marian00 Now Selling Own Brand of Ecigs and eLiquid - 2 eCigs for $99.95 - Grand Opening Special- Limited-Time Offer

Don't believe the hype though, some of those claims are downright criminal. Reviews have just started coming in for this product so if you're interested check the review board.