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Thread: Poor customer service...

  1. #1
    Full Member ECF Veteran
    Join Date
    Dec 2009
    Location
    Lubbock, TX
    Posts
    92

    Default Poor customer service...

    I placed an order last month that included the 510 clear colossal dual coil cartomizers. I ordered these in 1.5 and 2.5 ohms. They all came unlabeled in the same package, and I have no idea which are which. I emailed them through their "Contact Us" page, but have heard nothing from them. This was at least 2 weeks ago, possibly 3.

    I'm posting this hoping that they will respond, since they don't through their own website.

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  3. #2
    Senior Member ECF Veteran ccbflo's Avatar
    Join Date
    Jan 2010
    Location
    Buffalo, NY
    Posts
    152

    Default

    did you check your spam folder?

    Vapin' my Darwin, BSB & Omega with IKV HV i06's!

  4. #3
    Forum Supplier ECF Veteran Drewsworld's Avatar
    Join Date
    Mar 2009
    Location
    New Jersey
    Posts
    6,101

    Default

    Hi,
    We always respond to all our emails when we receive them. Please check your email spam folder as many times they don't come from Nhaler or they get caught in your spam folder. You can also call 7 days a week....Please call 732-256-9185 from 10 to 5 EST. Or email DGLiem00@gmail.com. It is also a possibility that if your email wasn't inserted properly the email was bounced from the Contact us page. Thank you for your patronage and sorry you had a problem.
    Drew

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