NHaler Support thread and Coupon Code! - Page 77
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Thread: NHaler Support thread and Coupon Code!

  1. #761
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    Just ordered an Opus D, 2 aspire BDC's (a Mini Vivi Nova and a 510)!!!!!!!!!!!! I can't wait; gonna be stalking the mail man until my package arrives
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    My Toys: Black Satin ProVari, Sigelei Telescoping ZMax v3 (Flat-top), Gunmetal iHybrid @0.7OHMS, ZAU @0.8OHMS, Zenesis 2 Carto Hybrid and a Zenesis 2 DX-650

  2. #762
    Super Member ECF Veteran yo han's Avatar
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    Drew, I've received 2 different Aspire models (eGo and Vivi Nova) yesterday. The eGo tastes like burnt rubber and the Nova has very muted taste. Are there quality issues with the heads?

  3. #763
    Resting In Peace ECF Veteran Drewsworld's Avatar
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    Hi, We have had very few issues (3 out of 5000) so far. You dont want to run these very high. I run the below 12 watts (mostly 10) . You also want to prime the head or take some dry (not holding button down) on the first fill. You also nedd to be sure that you are getting good air flow on whatever device you are using.Thanks,
    Drew
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  4. #764
    Super Member ECF Veteran yo han's Avatar
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    Thanks Drew.
    Seems I'm not the only one having these problems.
    Last edited by Drewsworld; 10-13-2013 at 05:17 PM. Reason: External Link

  5. #765
    Resting In Peace ECF Veteran Drewsworld's Avatar
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    Again, you need to make sure you have proper air flow. I have sold several THOUSAND of these . I have around 10 emails with performance issues. All but 3 have been airflow issues. There is nor "rubber" in the cartomizer and there is no glue? I know many people have different liquids and viscosity of liquids is very diverse. If you have thicker liquids you need more airflow. So people say their liquids are 100$ VG but what is the mixture of PGA and or / water? For instance some 100% VG liquids are very thin (bubba's bounty) and some are thick. Some of these people have also bought these from A Chinese re-seller that are not the same heads. I tried to warn people that there were over 2000 heads 2000 units that were rejected by our QC people and they were resold to Chinese re-sellers. If these were not bought from me I cant vouch for them. I would expect 5 to 10 people may have issues , but the ones that have sent me emails have all been corrected. If people are posting in another sub-forum I cant help them because I am limited to where I am allowed to post.
    I currently don't have ANY outstanding help requests in my emails. All issues have been resolved with airflow or bad heads.
    Thanks for your feedback.
    Drew
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  6. #766
    Super Member ECF Veteran yo han's Avatar
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    Thanks Drew, my eGo and Vivi Nova tanks were both ordered from your store (Invoice #: 0000049967)
    The Vivi Nova head is performing well at the moment and the muted taste has gone. Guess it took a while to really get the flavor in there.
    However, the eGo kept tasting like burnt rubber no matter what I tried (reducing/increasing airflow and using thinner liquid). So, I dismantled it and could find no visible evidence for the bad taste (rubber grommet at the bottom had no burn marks and the insulation on the lead wires for one of the cores hadn't melted either. So, I took a new coil with silica wick and put it in the Aspire head and the bad taste was gone! Sounds to me like the wicks were causing the bad taste. However, the head now refuses to wick anymore so I'm getting dry hits. Guess I'll just have to toss this one in the bin and find me some new ones.

  7. #767
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    Well..... I'm extremely disappointed.. My Opus D was shipped Friday, the 11th, with Priority 1-3 Day shipping and, from the 11th to the 14th, the "expected delivery date" was today, the 15th. BUT, this morning I checked the tracking and at 9:08a.m. the package arrived at my local post office but it did not go out for delivery and now the "expected delivery date" has changed to Wednesday, the 16th.

    That means even though 1-3 Day Priority Shipping was paid for, the package is taking 4 days. This sucks.... (I know it's not NHaler's fault and I'm happy with their performance; I'm just really disappointed about USPS not delivering my package, there is no reason why it couldn't being delivered today other than USPS employee ignorance)
    Nick's USPS Tracking - ECF Attachment.jpg

    My Toys: Black Satin ProVari, Sigelei Telescoping ZMax v3 (Flat-top), Gunmetal iHybrid @0.7OHMS, ZAU @0.8OHMS, Zenesis 2 Carto Hybrid and a Zenesis 2 DX-650

  8. #768
    Super Member ECF Veteran yo han's Avatar
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    Drew, why are you being so defensive?
    Yes, I get you've sold THOUSANDS of units and have solved the few problems you've encountered. I'm not asking to compensate for the faulty head I've received. I'm just trying to find out WHAT is wrong with it. I'm not saying you're selling a crap product, on the contrary, the one I have that does work is great!
    Luckily Phil's also investigating this (the burnt rubber taste) so I'm eagerlly awaiting his next video on YouTube and hopefully we get to know what's wrong with SOME units.
    This is your support thread right?
    Last edited by yo han; 10-19-2013 at 12:18 AM.

  9. #769
    Resting In Peace ECF Veteran Drewsworld's Avatar
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    Sorry if I seamed defensive, but I just wanted to be clear on the fixes. I don't always type so clearly and wanted to be sure that you tried the fixes that I recommended. This is a support thread but I only check this once or twice a day where we check the emails all day everyday, and will reply as late midnight EST, most days. also if you check Phil's site ( link below) you will see that he dissected several heads. Thanks and again sorry you had an issue.

    Tasteyourjuice.com
    Last edited by Drewsworld; 10-19-2013 at 02:35 PM.
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  10. #770
    Super Member ECF Veteran yo han's Avatar
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    No problem man. Thanks for responding.
    I've spent thousands on new products for the last 7 years so a bad head is really nothing that worries me, I just want to know what's causing it.
    I'll have a look at the link. Thanks again and sorry if my posts somehow sounded like I was attacking your business. That wasn't my intention.
    Cheerio

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