Tech support AREA ! POST HERE FOR TECH SUPPORT PLEASE !!!

**kempo63** · 03-25-2012, 02:18 AM

I think it's a good idea also. Sometimes threads get buried in the main forum area too fast. Threads for help in the "Buzz Mods" sub get lost or not even noticed at all. (I wish they didn't even start that sub).

**BuzzKill** · 03-25-2012, 03:34 AM

Originally Posted by kempo63

I think it's a good idea also. Sometimes threads get buried in the main forum area too fast. Threads for help in the "Buzz Mods" sub get lost or not even noticed at all. (I wish they didn't even start that sub).

I cant even SEE that section ! so no help there unless it is from you guys

**kempo63** · 03-25-2012, 03:45 AM

I'm sure the Army will direct the "cry for help" posts to this thread when they (we) get the chance to.

**six** · 03-27-2012, 06:06 AM

I don't see it the same way. Sure, there are sometimes two or three tech-support type threads going on in your forum. I got a good feeling for your customer service and dedication to providing great PVs to people by how fast you resolved most of those issues and the positive attitude associated with those solutions. -- Maybe some people expect there to be no problems. That isn't realistic. The fewer the better, certainly... but seeing the problems that do arise handled appropriately inspires confidence.

**BuzzKill** · 03-27-2012, 09:48 PM

Originally Posted by six

I don't see it the same way. Sure, there are sometimes two or three tech-support type threads going on in your forum. I got a good feeling for your customer service and dedication to providing great PVs to people by how fast you resolved most of those issues and the positive attitude associated with those solutions. -- Maybe some people expect there to be no problems. That isn't realistic. The fewer the better, certainly... but seeing the problems that do arise handled appropriately inspires confidence.

I tend to agree BUT new people do not see it that way most of the time FME anyhow I will not delete threads like other forums do , that is BS IMO

**dale1962** · 04-05-2012, 11:50 PM

Hope I am asking in right thread,i did a little search and couldn't find answer so here it goes got a new BP a couple of weeks ago and the blue light will not light with or without a atty or carto on it.The unit still fires most of the time but was wondering what is going on with it.

All batts are fine checked on meter...any help appreciated, Dale

**Bovinia** · 04-05-2012, 11:56 PM

You're in the right place Dale. Still fires most of the time? How does the button feel? I know that there has been a bad batch of them recently.

I would say just a bad blue led, but the not firing all the time throws a kink in there. Hopefully Mike will pop in with some ideas.

**dale1962** · 04-06-2012, 12:00 AM

Button feels fine just when fire it the led goes from red to a real dim red like I said with carto on it or with nothing on it,no blue light at all...