So, Ive bought a full size and mini now, sold the full size cause I prefer smaller tubes and instead of the classifieds went ahead and bought a mini exactly how I wanted it to be (plus new) from provape so Id have the warrenty since I drop my mods daily....daily (i alternate clear wraps about once every 2 weeks though so surprisingly I dont really even have any scratchs or anything to speak of)
Anyway, I managed to drop the mini on the cushy carpet and thought nothing of it.... until I pick it up and notice the screen is broke and pushed in. The screen section had managed to fall directly onto a ss drip tip. Of all the places for the screen to line up with falling it fell just right for the driptip to break the connection the screw has with the glass screen and pushed it in. So this being my fault and all, I messaged provape to see how much it would cost to fix this, as this was just unacceptable.
Turns out, I was sent a rma that day, told that It would be fixed free even though I did it since Ive only had this one 3 months. NICE. Not only that, they fixed it the same day they recieved it and sent it back next day.
Just thought Id post my experience with the Provape warranty service. You always hear things are great but you never really know till you need to use em