Want to Order a Prodigy V1 - When Will I Get it?

[Synthnadz]

Hello,

After numerous unsuccessful emails to Puresmoker, I'm wondering if anyone in here can shed some light on my question.

I want to order a Prodigy V1 (801), but I'm not clear as to whether they are in stock or not, and how long they will take to ship it out. I've heard that they are in stock right now in the forums, but there is still an estimated ship time of '2-3 weeks' on the Puresmoker site. Again, I've tried getting this question answered via email to no avail. A quick answer would likely make me a customer, so...I'd really like one.

Anyone have any info for me? I'm getting discouraged by the lack of responsiveness, in all honesty.

Thanks!

[Johnny 5]

Steve stated Friday, that they had approximately 120 to 130 Prodigies in stock ready to go, and that they leave the 2 to 3 week shipping time to cover their butts if something goes really wrong. Hope that helps.

[Synthnadz]

Thanks Johnny 5...

I do appreciate your passing that along, although I think I've already heard it. :-p

I'm really looking for someone (like Steve) to say "yes - order a Prodigy and I'll have it sent out to you by Thursday". See, I need to weigh my options here, and I need a high voltage PV ASAP.

If it turns out that he won't be able to ship my unit out until 2 weeks from now, I'd probably order something else from someone else. Also, I'm admittedly a bit turned off by the lack of communication, and hearing a certain answer direct 'from the horses mouth' would seriously help to ignite my confidence in terms of Puresmoker's customer support.

[mbolack]

Synthnadz, give Steve and all a little break, ok? It was a holiday weekend after all. It is easy to forget that just because a company has a web presence 24/7 doesn't mean that *they* are 24/7. We all have to rest and eat and do non-work sometimes.

[CMcTwisty]

Hey Synth

Don't get too frustrated with the Puresmoker folks.
They make products that everyone wants, and not in a full-on commercial capacity. Also, this was a 3 day holiday weekend that just passed. These folks work themselves ragged, the least we can do is give them some slack about answering e-mails over the weekend. They've got some of the best customer service in the industry, certainly beating out most if not all other companies who carry high voltage PV's.
9 times out of 10, they respond to e-mails, tickets and PMs within a day or less.
That being said, I'm sure someone will pop in here to say if Prodigy's are well stocked enough to be shipped immediately sometime today.
I too am interested, but that's because I ordered 2 on Friday and am waiting to hear when they'll ship.

Don't go elsewhere, trust me, any wait time that you endure with Puresmoker is worth it, every single freaking time.
I waited about 2 weeks to get my Puresmoker Passthrough and I can't vape anything else now, hence why I ordered a prodigy for portability.

Since Prodigy's *should* be in stock, I don't think you'll have to endure the kind of torture that I did while waiting.

Looking for the right e-cigarette vendor is like looking for the best place for lunch... You go where the line is the longest... because ultimately you KNOW you're going to get the best for your money.

[vapordad]

Synth,

It is exactly that kind of thinking that I have had, thinking, well, if it will take so long, I will find something else. Here I sit months later with nothing.

[Synthnadz]

Originally Posted by mbolack

Synthnadz, give Steve and all a little break, ok? It was a holiday weekend after all. It is easy to forget that just because a company has a web presence 24/7 doesn't mean that *they* are 24/7. We all have to rest and eat and do non-work sometimes.

Absolutely - I hope that my posts didn't come off as too harsh, that wasn't my intention. Perhaps all of this 'vaping drama' between finding the right device, ordering supplies, and racing against imminent bans is getting the best of me.

Patience, patience - something that has never come easily to me.

[SheerLuckHolmes]

Please, lord, grant me patience....NOW! Amen"

[Casey@PS]

Prodigys are in stock- both Steve and I have posted this several places on the forum. Shipping within 24-72 hours since we're catching up from the weekend. Holiday weekends= a break for us. It can take a day or two to get caught up and respond to everything that flooded in. I've got over 50 PMs sitting in my inbox on top of all the tickets in the ticket system right now. Sorry for the delayed response time, but I'm only one person!

[vapnaway]

And that one person on a normal day will get back to you real quick. Some of my tickets have been answered in as little as 15 minutes. I will agree with everyone else here that Puresmoker is one of if not the best vendors to deal with. They have the best thing going and everybody wants one seemingly at the same time. I couldn't imagine dealing with over a hundred orders a day on top of all the questions that come up. I can tell you from experience that both my Pass thru and Prodigy was shipped the next day. Fact. And if I had to wait they would both be well worth it. Fact.