My experiences with vaporbreak have always been positive. If there is ever a problem with your order, they will make it right. I get my ejuice and all the vaping supplies from them and have been using them for over a year. Items always arrive fairly quick for shipping from china, and are very well packed so never had a damaged item.
I've had the same experience. I just got an order from them for myself and two of my friends. He said the mouthpiece on the tank was loose and it leaks so either it's operator error (newbie) or perhaps I have the first failed hardware. We'll see.
Originally Posted by rockthehouse
I ordered a Kafun rip from them on the 30th, they didn't send me tracking number for almost a week.
The number they gave me didn't work and it still doesn't work.
Sent them a few emails and got no reply so I opened a dispute on Paypal - VaporBreak then sent Paypal a tracking number which was completely different to the one they originally sent me. Maybe VaporBreak don't realize you can see the destination country in the tracking info as the data says the package is destined for Poland - and I'm in Ireland.
I know I opened a dispute within two weeks but I hate being ignored when I email a company that has my money.
I'm almost done with Chinese vendors at this point - the waiting and lack of support makes me think that it's worthwile spending the extra Bucks to buy from the West.
vapor break 29 days still nothing
vapor break took order from me 29 days ago, still nothing arrived.
Originally Posted by Dirk....o
sent emails got 1 reply saying tracking number but it didnt work.
they sent another it showed nothing exept destination brazil im in uk,
sent more emails no reply.
25 gbp spent and very poor comunication, not very happy, now worried it may not turn up at all
Put a Paypal dispute in mate.
Originally Posted by graemeh
So is it clear to order from vaporbreak or do peoples packages mystically disappear still ?
Whether or not a shop is good you usually find out when something goes wrong.
Iīve been a happy customer at vaporbreak for a year or so, until march this year, then something went wrong and vaporbreak showed the worst possible reaction.
First of all it took over 2 months for my order to arrive.
Then I received a package with a letter from customs control attached, saying the package had arrived open with access to the goods, they have resealed it, but cannot guarantee something got lost.
Checking the content, 3 of the 4 items I had ordered had been replaced with some useless lipo batteries.
Vaporbreak support asked me to take a photo of those batteries, then stated those batteries canīt be from them, because they donīt have them in their shop.
My reply saying something must have gone wrong at SGP, where the package was opened and they should simply request the loss from there was ignored.
Iīve tried 3 more times mailing their support and messaging their admin through their forum, I got no reply at all anymore.
Looks like they rather lose me as a customer before they would be willing to check with SGP what went wrong.
Iīve lost $39 there, vaporbreak has lost a customer, and now they will find out how much damage an unhappy customer can cause them.
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