I also placed an order on 1/19 and it is still showing "Awaiting Fulfillment". That's really not that long, but seeing the other problems here I think that it's looking like we may be the victims of fraud. (Accepting orders that they know they are not going to ship.)
I think phone calls tomorrow is a good start. According to an earlier post, their number is:
Last edited by rowdyplace; 01-23-2014 at 03:39 AM.
Reason: add phone number
The owner just posted on FB. They had over 1600 orders. They are sending out orders. The CEO/Founder is on VJ if you need/want to ask a question.
Last edited by Sdh; 01-23-2014 at 03:51 AM.
OK, I'll cool my jets and wait my turn. I do think I'll see if they answer their phone tomorrow. I'll congratulate them on their business boom.
makes MBV look expensive, interesting, they dont tell you pg vg content on the ones i looked at. But for a buck 99? The stinkin bottles cost 30 cents a piece or so,, huh?
let us know how it tastes............................................ .............
Well it sounds like with such low prices, they were over loaded with orders, probly two fresh from highschool kids makin this juice in a trailer haha, give em time give em time.
So has anyone actually received any from them?
Placed my order on Jan 8th, sent an email a few days later just to check on it. The guy responding told me they were swampped from the VJ plug. I got an email on Jan 16th saying the order status was changed to shipped, but the tracking number wasn't valid for USPS, UPS nor FedEX, and website still shows order status as "awaiting fullfillment" as of now. Sent another email on Jan 21st inquiring about the status and invalid shipping tracking number, but no answer so far.
Given his first email, I assume they are still in a backlog so I'm trying to be patient and understanding. Being busy is a good problem to have from their point of view, but one has to wonder exactly how they had prepared to handle the business they would obviously get, but then again maybe the VJ plug ambushed them, lol.
Oh well, 60ML of Vapor Room Gingerbread and 50ML of MBV Coumarin should be here today, so I'll have plenty to do till this order arrives.
So anyone hear anything today? I mean these guys could at least send out an update.
I agree with sending out an update. Whatever they did to create this rapid increase in business worked. Now they need to manage it.
Originally Posted by Neverside
Having angry customers is much worse than having no customers.
I called them around noon. They answered the phone. I knew they were real busy so I said "wrong number".
Being in business for yourself is like dancing with a bear...you don't quit when you get tired.
I think they should be pulling some double shifts to get on top of this backlog and increase their satisfied customer base. The real problem is that there is no incentive for them. THEY HAVE ALREADY BEEN PAID!
What's a VJ?
Originally Posted by remmy00
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